Implementation Consultant recruitment

You will be working in their Implementation team and will be the main point of contact during the project phase of any new services their clients wish to initiate.

Your main duties will include:

• Produce, validate and maintain all project documentation, including project plan project scope etc.
• Provide consultancy to the customer throughout the lifecycle of the project
• Carry out testing certification activities for new and/or existing members launching products services and changes to the productions systems
• Provide training coaching to new team members
• Carry out double-checking and approving activities for system changes
• Work with team leader to proactively resolve problems and conflicts as they arise
• Instigating improvements to the certification and project management process
• Complete the complex process of setting up of a customer’s profile
• Review member profile changes to ensure that requested configurations are appropriate and consistent with business objectives
• Build and maintain strong working relationships with key internal departments that will contribute to a projects success
• Demonstrate the ability to work in a team environment
• Proven ability to use their own initiative and accurately manage their workload to deadlines
• Displaying excellent interpersonal and negotiation skills

In order to apply for this position you will need to be fluent in one of the following languages – French, Spanish, German, Italian, Polish or Turkish. You will also need to have previous client service experience and knowledge of payments will be a distinct advantage.

Thank you for applying to Euro London Appointments, the UK's largest independent language consultancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Client’s requirements. To enquire about other vacancies please visit our website at www.eurolondon.com.

Please note that in order to process your CV we must receive it in a Word document.