Information Systems Manager I Job in San Jose 95131, California US

ISSUE DATE: 03/23/12

FINAL FILING DATE: 04/23/12. If the Final Filing Date states "Continuous", the application filing period may close any time after ten business days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable, therefore it is important to submit your application as soon as possible.

THE POSITION

Under general direction, determines the technical and economic feasibility of providing automated solutions to information-processing needs. Incumbents at this level typically design solutions to complex department information-processing problems, manage implementation projects, and may direct technical staff.

There are multiple vacancies throughout the County.  The list created will be used for the various vacancies throughout the County for the life of the list.

Currently, there are the following vacancies:

The Probation Department has a position that position requires experience with Domino and Lotus Notes. Looking for extensive experience in development and maintenance of Lotus Notes/Domino applications, including customization of work flow applications using LotusScript and Lotus Agents.  In addition, the ideal candidate would possess developing skills in XPages, JavaScript, HTML, and XML.  The successful candidate for this position must pass a background check. 

Social Services has a position that is responsible for design, deployment, and troubleshooting agency critical servers and complex applications such as SCCM 2007/2010, Exchange 2007/2010, Citrix, SQL 2008, IIS, Hyper-V, and VMware ESX.  A strong understanding of active directory is required.

Santa Clara Valley Health Hospital System has four positions responsible for a variety of systems:  

·         One is unclassifed, which expires 7/21/2013, and provides leadership to Revenue Cycle projects and customers;

·         One is responsible for Filemaker Pro-based chronic disease registry and clinical systems, with secondary responsibility for the Population Health Management System; 

·         One has primary responsibility for SQL-based systems, data modeling and data warehouse, with secondary responsibility for Filemaker Pro systems;

·         One is located in Valley Health Plan and is responsible for core system implementation.

This recruitment requires the submission of an online application. No paper applications will be accepted. Applicants must apply online at www.sccjobs.org . Computers are available at the County Government Center, 70 West Hedding Street, 8th Floor, East Wing, San Jose, CA 95110, during normal business hours, for applicants to apply online.

All applicants are required to complete the supplemental questionnaire. Applications received without the completion of the supplemental questionnaire will be rejected.

TYPICAL TASKS

Note: The following tasks are typical of those performed by incumbents in this class. Other related duties may be performed. Not all duties listed are necessarily performed by each individual.

·         Develops and maintains programming applications for systems, databases, internet and network applications -- including analyzing departmental needs, creating data flow diagrams, writing sourcecode, designing databases, programming servers and network communications devices -- in order to automate departmental processes, and maintain and manage network applications;
 

·         Configures communications devices such as routers and switches in order to maintain servers and network applications;
 

·         Installs computer and network software programs and hardware devices such as applications, hardware, work stations, and peripherals in order to implement, maintain and repair information technology systems;
 

·         Monitors and analyzes usage trends and statistical output for operating systems and servers in order to maintain quality control, register new users, manage user accounts and administer security controls;
 

·         Troubleshoots problems with operating system applications and networks: researches, tests and isolates problems, and designs and implements solutions in order to maintain operating systems that adequately automate and assist the departments;
 

·         Performs general management and administrative duties: recruits, selects, trains, evaluates and directs the work of subordinate staff;
 

·         Manages projects and guides technical staff to manage projects efficiently, including project definitions, work plans, documentation, scheduling, control methods and status reporting;
 

·         Communicates complex customer needs to a number of departmental and Information Services Department (ISD) staff and management personnel across varied divisions and departments;
 

·         May establish work schedules and assignments of technicians or technical analysts to ensure that projects are completed on time and meet objectives;
 

·         Writes explanations of customer requirements, justifications for funding, service agreements, transmittals, feasibility study reports, advance planning documents, requests for proposals, technical requirements, and contracts in order to obtain the required funding and resources for new IT systems and documents applications.

EMPLOYMENT STANDARDS Sufficient experience and education to demonstrate the possession and direct application of the following knowledge and abilities:

Note: The knowledge and abilities required to perform this function are typically acquired through training and experience equivalent to possession of a four-year degree in computer science, information systems, business or a closely related field (80 semester units of course work in computer science and information systems or equivalent competencies via current computer technology certifications may substitute for the four-year degree) and two (2) years experience in the field of systems analysis, systems engineering, programming, data or database administration or analysis.

- OR -

Two-year degree in computer science, information systems, business or a closely related field (40 semester units of course work in computer science and information systems or equivalent competencies via current computer technology certifications may substitute for the two-year degree) and four (4) years experience in the field of systems analysis, systems engineering, programming, data or database administration or analysis.

Knowledge of:

·         Current network architecture and server operating systems, database systems, data communication protocols and peripherals;
 

·         Programming language source code for operating systems, database systems, web development and network peripheral maintenance;
 

·         Project resource and management tools, including methods to procure funds;
 

·         Department's infrastructure, including current applications, system requirements, user access needs and requirements for authorization;
 

·         Structured design principles for database development and design;
 

·         Database structures (for example, flat, relational, hierarchical);
 

·         Application development lifecycle and design application principles using flowcharting techniques and prototype development tools;
 

·         Techniques for protecting systems and data (hardware and software) security.

Ability to: 

·         Logically conceptualize/analyze departmental system requirements, including evaluating user requirements, and finding creative application solutions that consider short and long-term departmental needs, systems interdependencies;
 

·         Understand highly complex and varied information-technology systems and issues;
 

·         Sequence departmental processes into incremental steps using flowcharting techniques and other modeling tools;
 

·         Maintain knowledge of state-of-the-art programming and design languages and tools and systems;
 

·         Test and isolate problems and develop effective solutions;
 

·         Communicate effectively and present information both orally and in writing with both technical and non-technical audiences;
 

·         Implement procedures following installation procedures and plans;
 

·         Create and produce project and technical documentation;
 

·         Promote and maintain a team environment;
 

·         Maintain effective working relationships with other staff, senior management and customers;
 

·         Plan, organize, train, coordinate, direct, supervise and evaluate the work of others.

Note: Specific computer platform or network certifications may be required by hiring department.

Veterans Preference Information
This recruitment has been identified as non-entry level by the Human Resources Director. Any veteran who has submitted a copy of their DD214 form, and received an honorable discharge within the last five years, will be given a preferential credit of five percent (ten percent for those identified as disabled veteran’s), after attaining a passing examination score for a numerically scored examination.

THE EXAMINATION PROCESS: The examination process may include one or more of the following: application review, application appraisal, preliminary competitive rating, performance test, written test, and/or oral interview examination.

This recruitment may require completion of Supplemental Questions in order to evaluate your education, training and experience relative to the required knowledge and abilities for the position you are applying for.

Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun.

*New Hires shall be subject to a pre-employment criminal background check.

DISASTER SERVICE WORKERS: Under California law, all County employees are designated as Disaster Service Workers (DSW). In the event of a catastrophic event, County employees may be expected to fulfill emergency action assignments. As DSW's, they may be assigned to assist in any disaster service activity that promotes the protection of public health and safety and preservation of lives and property.

INFORMATION ON PERS CONTRIBUTION: For salaries above a limitation imposed by federal law (that limit per IRS is $250,000 for 2012): (1) neither the County nor the employee makes contributions to PERS on the portion of salary that exceeds the limit, and (2) the portion of the salary that exceeds the limit is not used by PERS to calculate the retirement benefit.