Information Systems Specialist Job in Schofield Barracks 96786, Hawaii Us
1. Provide help-desk support for the operation of all Logistics Standard Army Management Information Systems (STAMIS) systems for all Army DOL Civilians and Contractors on 270+ Army NIPRNET Systems, including troubleshooting of hardware and software, re-imaging, patching and updating of systems as necessary.
2.Training of operators as required on Computer Access Profile Setup .pst and outlook mailbox account setup Annual IA/Social Media Training.
3.Interface with the Government Systems Administrator for hardware support and software upgrades;
4.Maintain and modify complex systems, develop new subsystems such as an integrated production scheduling, inventory control, or cost analysis in which every item of each type is automatically processed through the full system of records;
5.Guide users in formulating requirements;
6.Advise on alternatives and on the implications of new or revised data processing systems;
7.Analyze resulting user project proposals, identifies omissions and errors in requirements and conducts feasibility studies;
8.Recommend optimum approach and develops system design for approved projects;
9.Interpret information and informally arbitrates between system users when conflicts exist.
10.Additional duties may be assigned to support contract requirements in a job-related area such as environmental, safety, security and office maintenance/clean-up of work related areas.
11.Duties typically performed in an office environment with some lifting or moving of materials; however, duties may be performed outdoors subject to inclement weather conditions.
12.May be required to report to work all USAG-HI sites, will be expected to work overtime periodically as required and regular work hours may be adjusted, to include shift work, to meet contract requirements.
Required Skills:
* Troubleshooting and Patching of Dell Optiplex 745, 760, 790 Workstations, Latitude 6500 Notebooks * IAVAs (Microsoft, Adobe Reader, Flash Player, Java Patches)
* Website Access Issues (.mil and work-related commercial sites)
* MS Outlook and Office Suite Issues (.pst and outlook mailbox repair, macros, add-on problems)
* Problems with CAC, Digital Certificates and SSL
* Printing/Scanning Problems (Local and Network Printers/Copiers)
* Paper Jams and Tray Issues
* Toner/Fuser/Drum Diagnosis and Replacement
* Cable Issues (USB, Parallel, LAN/CAT5E)
* Dell Technical Support Collaboration for Warranty Exchange
* Network Troubleshooting
* CAT 5E/6 LAN Cable Issues
* Test and Troubleshoot Connectivity
* Make/Recrimp Cables
* NIC (Network Interface Card)
* Link and Activity Light
* Tracert, Ping and Loopback Test for functionality
* Share Drive Access Issues
* Work with 30th Signal Btn Network Team as necessary for network connectivity and LAN issues involving Wall Panels, Parallel Cabling, and Switches/RoutersPreferred Skills:
Familiarity with the following systems is highly desired: SARSS-1 2 Servers (Solaris 10), 6 Workstations (Win XP SP3), Access through NIPRNET Clients utilizing Secure Netterm. Lexmark E450DN, Zebra Z4M Label Printing Setup and Issues
Smartchain Software Setup and Maintenance (Interrogator/SmartTags) SAAS-MOD: 2 Servers (Windows Server 2003 SP2), Oracle 10.2, CuteFTP 7 Setup (SFTP Interfaces) 7 Workstations (Win XP SP3), 5 AIT (Intermec 751 Handheld Setup and Maintenance)
SAMS-IE 2: Servers (Windows Server 2008 RC), Oracle 11, Fedlog Updates, Daily Backup 65 Workstations (Win XP SP3) Lexmark E460 Printer AMS (Automated Manifest System) Client Based Software Package: 4 AIT (Intermec CK31 Handheld Setup and Maintenance) Web-Based STAMIS: PBUSE, ISM, HMMS: 2 AIT (Dolphin Honeywell 9950 Handheld Setup and Maintenance
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