Infrastructure Analyst recruitment
Our client is a multinatinal financial insitution and is now searching for a high calibre candiate to join their IT operation in HK to be responsibile for -
Responsibilities and Requirement:
- Responsible for providing IT service desk (Helpdesk) operations and support to the internal users in a fast paced Financial business environment
- Maintain a stable desktop infrastructure and consistency of IT service desk
- Responsible for handling day-to-day events and incidents with proper incident management process applied in order to meet the level of services defined by IT management
- Supervise local vendors (if any) on delivering IT support services to business end users and other IT team members
- Responsible for executing deployment activities to ensure new/changes to applications are carried out in production, UAT and DR environments.
- Works as the secondary server administration and operation role to enforce the global policies to the environment.
- Providing helpdesk support and administration to
- Data centre
- Physical cabling
- Servers (Wintel) Monitoring
- Storage, backup and data replication system support
- Networks (including WAN, LAN, third party connections, firewalls and voice)
- End user computing (including desktops, laptops, Blackberry, mobile solutions)
- 3rd party systems and market data systems like Bloomberg and Reuters
- Degree holder with around 3-5 years solid experience in service desk / helpdesk support in FSI environment
- Excellent communication and interpersonal skill in English
- Excellent internal customer servicing skill
Interested parties, please submit your resume to jobs@resourcesexplorer.com
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December 9, 2011
• Tags: Information Technology careers in the Hong Kong SAR, Infrastructure Analyst recruitment • Posted in: Financial