Inside Account Manager Job in Whittier 90601, California Us
Staples is the world’s largest office products company and a trusted source for office solutions. The company provides products, services and expertise in office supplies, copy print, technology, facilities and breakroom, and furniture. Staples invented the office superstore concept in 1986 and now has annual sales of $25 billion, ranking second in the world in eCommerce sales. With 90,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia, making it easy for businesses of all sizes, and consumers. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media. Staples values the diversity of our customers, associates and suppliers.
We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.
Inside Account Manager
Primary Responsibilities:
- Manages existing Staples customer accounts with an emphasis to drive increased penetration and sales over the internet and phone
- Enhance customer satisfaction and retention through regular customer contact and problem resolution
- Develop customer relationships through regular customer contact primarily over the phone and internet to drive sales
- Review customer purchases and recommend purchase saving opportunities
- Meet or exceed sales and gross profit goals
- Provide training to customers on internet features and functionality
Basic:
- High school diploma or GED
- Must have excellent communication skills, attention to detail, and a proven ability to acquire orders
- Computer literate including Microsoft Outlook and internet usage a must
Preferred:
- Bachelor's degree preferred
- 1-2 years of Sales experience is preferred
Staples is an EEO/AA Employer