Inside Auto Liability/Casualty Claim Trainee Job in Clarksburg, Maryland US
Inside Auto Liability/Casualty Claim Trainee
Do you have Good Hands?? Allstate has an exceptional entry-level salaried career opportunity for an Inside Auto Liability or Casualty Claim Trainee in Clarksburg, Maryland . In this vital role, you will be responsible for rapid contact with customers and others in an accident ? usually by telephone. You?ll apply the coverage, quickly investigate fault and determine liability, negotiate damage settlements and document your work on Allstate?s state-of-the art claims system. Ready to chat? You?ll spend 70% or more of your time on the telephone in customer interactions. You will carry your own pending of claims, efficiently moving your claims through to conclusion. And, in our, ? One Call Does it All ? culture, you will be responsible for assisting teammates with their claim investigations and answering customer inquiries. You will follow processes that provide fair settlements or claim resolutions, customer satisfaction and excellent cost management. We?ll prepare you for this challenging role with on-the-job training and web-based interactive modules offered by Allstate?s Center for Learning and Development. Qualifications Qualifications Our ideal candidate has a four-year degree 1-2 years of customer service experience exceptional teamwork and excellent verbal/written communication skills as well as strong computer skills. Our most successful employees are extremely organized are curious and have the ability to manage multiple job responsibilities while effectively seeing the claims through completion. Candidates should possess the ability to exceed customer expectations in a fast-paced environment while demonstrating persistence and creative problem solving skills. We are looking for team-players that show a high level of initiative self-motivation and ownership. Medical knowledge is a plus specifically as it relates to soft tissue or traumatic injuries that may sustained in a motor vehicle accident. Former restaurant servers assistant restaurant managers and bilingual candidates are encouraged to apply. Work Schedule After a training period we are looking for candidates to work Sunday through Thursday Tuesday through Saturday or flex schedules that vary from 8:00 a.m. until 8:00 p.m.