Inside Sales Rep Job in New Jersey, New Jersey Us
Monster
About the Job
PRIMARY DUTIES RESPONSIBILITIES
- Build loyal customer relationships via telephone with moderate revenue history to assigned territory. Rep is responsible for building territory through heavy account management.
- Able to function in a high transactional sales volume environment with heavy focus on fostering, developing and nurturing relationships with customers.
- Ability to demonstrate the value proposition of all of the Monster products. Use this knowledge, combined with the customer’s needs to up sell and cross sell into accounts.
- Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals
- Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers and new accounts.
- Maintains the established standards for the minimum number of contacts and talk time per day
- Maintain a database of customers through documentation of activity
- Ability to quickly develop rapport and trust with prospects
- Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone
- Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis.
- Delivers value proposition, handle objections, record statistics on each outbound call
- Present key selling points/features and benefits while focusing on customer needs and expectations
- Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is retention of clients.
- Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy
- Manage and maintain a detailed pipeline that is 2x assigned quota to achieve assigned monthly quota
- Forecast accurately within 5% of actual monthly results.
- Will conduct online product demonstrations as needed.
- Maintains and fosters continual internal relationships the customer service department to ensure customers are receiving the attention and service they require.
- Collaborates with other Monster segment channels on opportunities when appropriate.