Inside Sales Representative Job in Nashville 37203, Tennessee Us
Job Description
Do you believe in what you do? Can you feel it? Do you have what it takes? How strong is your commitment? These are the types of questions we encourage our 60,000 associates to ask themselves every day. They are thinkers, doers, believers, achievers, leaders... You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Our growing company is currently seeking an Inside Sales Representative for our Nashville location.
As a member of the Inside Sales team, you will focus on sales development and relationship building with current and new clients. You will sell a full range of call center solutions and services to prospective customers through telemarketing. Using your experience in identifying and understanding a prospect's business needs, you will provide solutions including products, programs and services to drive revenue for the Sitel Americas region.
Target Responsibilities:
· Conduct research in regard to new potential clients and create new market opportunities for customers
· Identify decision makers among the targeted leads in order to start sales process
· Make telephone calls to prospects and offer solutions across a wide variety of products and solutions
· Identify and create a relationship with brand influencers in various social media outlets, with the goal of making the sale; while engaging in external outreach and link building
· Close the sale and continue cultivating lasting relationships with clients, for future sales opportunities
· Aid in refinement of social media strategies for Facebook, Twitter, blogs, forums, etc.
· Monitor social media emerging trends/best practices and provide proactive recommendations
· Meet or exceed monthly or annual sales targets while measuring personal sales and marketing efforts
· Maintain and expand the database of prospects and clients of the organization
· Establish a strong presence within selected accounts
· Minimum of 4 hours connected phone time per day
· Self-generate qualified leads in the SMB market; accelerate them through the sales process; negotiate contracts; close new business; and exceed assigned quota
· Build and maintain an in-depth knowledge of internal and external call center operations, products, partners and competitors
· Quickly and efficiently follow up on provided sales leads
· Effectively manage sales pipeline data and activity reports; provide accurate sales forecasts
· Establish and maintain current and potential client relationships
· Other duties as assigned
TYPICAL QUALIFICATIONS:
Education:
· Bachelor’s degree or graduating senior with a degree in Marketing, Nonprofit Fundraising, Advertising, Communications, or business-related field, or equivalent work experience; or a combination of education and experience.
Experience Target:
· 2 yrs experience in sales including inside sales, B2B sales and selling technology related products
Knowledge/Skills/Abilities:
· Decision-making, problem resolution, and creative thinking skills
· Ability to multi-task with shifting priorities
· Ability to communicate and interact with all levels of management
· Ability to work within a team
· Exceptional verbal and written communication skills
· Entrepreneurial spirit, energetic, and self-starter
· Excellent telephone sales skills including aptitude to negotiate and close business
· Proficient in computer skills including MS Word, Outlook and Salesforce.Com
· Experience using social media tools including Twitter, Facebook, LinkedIn; other tools such as CoTweet (or other Twitter clients), Google Alerts, Social Media Mentions (or other social media monitoring tools) are a plus
Sitel is the leading global outsourcing provider of customer care. Our clients, who represent some of the world's largest and best-known brands, rave about the seamless and innovative solutions we offer. Our associates enjoy the challenging work, a friendly and supportive environment, and the opportunity to grow and advance.
See what everyone is talking about! Apply now.
Sitel is an Equal Opportunity Employer.
