Inside Sales/Admin Job in Houston 77066, Texas US
Job Purpose:
Supports clients, consultants and auditors by issuing proposals, work orders, invoices, following up with inquiries and sending needed information.
Duties:
* Maintains customer satisfaction by establishing rapport with customers and others in a position to help meet customer needs.
* Prepares proposals based on phone or email inquiries. Updates CRM with client information. Follows up on customer inquiries and proposals.
* Prepares work orders for software development, consulting, auditing or training based on contracts or POs, by coordinating with appropriate managers for delivery of work.
* Processes customer invoices by matching consultant and writers hours, work order status, etc.
* Resolves schedule conflicts by researching the situation; identifying alternate means of filling customer needs; recommending solutions.
* Coordinates marketing efforts, for upcoming events, advertising channels, email blasts, etc. Maintains Opt In Email updated. Help with website and social networking efforts.
* Maintains technical knowledge of our organization software and consulting offerings.
Skills/Qualifications:
-Results Driven, Self-Development, Deadline-Oriented
-Customer Focus, ability to communicate well with all individuals, outspoken and jovial
-Knowledge of marketing and sales techniques
Education:
Bachelors Degree in Marketing, Business, or related field.