Inside Sales/Customer Service Job in Louvain-La-Neuve 1348, Walloon-Brabant Belgium

INSIDE SALES/CUSTOMER SERVICE 

Grass Tech Solutions is part of the Indian group Time Technoplast Ltd (TTL) based in Mumbai. TTL is an innovative, leading technology based polymer product company, with manufacturing facilities across the world. Offering a wide range of products, TTL is active in a variety of different business segments : industrial packaging, lifestyle, healthcare, automotive components and infrastructural products. TTL also owns several well established brands and benefits from a strong marketing and distribution network.

 

Grass Tech Solutions’ products and brand portfolio includes AstroTurf® Entrance Matting, AstroTurf® Grand Prix, AstroTurf Snow Sports Surfaces®, Clear Pass® spray suppression flaps for commercial vehicles and AstroTurf® Poultry Pads for the poultry industry.

 

Contract

 

·         Permanent : ASAP.

·         Full time.

 

Job Description

 

As part of the inside sales and customer service team, you will be the primary contact for customers located worldwide; you will manage the order process from receipt through to invoicing, in a timely, professional and proactive manner. You will work in close collaboration with other members of the sales team and you will also have regular interaction with the supply chain and other departments. You will actively strive to provide a high level of service to our customers and deliver results in line with business goals.

 

Profile

 

·         Higher Education Degree.

·         Fluent English is mandatory, a good working knowledge of German or is a strong asset. Any other languages are welcome.

·         Solid experience and interest in international customer service and/or sales.

·         Excellent commercial acumen.

·         Customer focus and pro-active attitude.

·         Excellent communication skills.

·         Ability to prioritize, especially under pressure.

·         Ability to work quickly while paying attention to details.

·         Methodical, structured way of working.

·         Motivated team player with the ability to work independently.

·         Dynamic, flexible and eager to learn.

·         Good knowledge of Microsoft (Word, Excel) and SAP.

·         Knowledge and understanding of the supply chain process (is an asset).

 

Offer

 

·         We offer you a challenging position in a young dynamic team and in an international environment.

·         Continuous improvement and personal development are encouraged.

·         The salary is competitive and extra-legal benefits are also provided.