Inside Service Sales Job in Fremont 94536, California Us
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Company Overview
UTC Fire Security provides fire safety and security solutions to more than 1.3 million customers around the world. As a unit of United Technologies Corporation, UTC Fire Security has employees in more than 35 countries developing technologies to meet the most demanding fire safety and security requirements. From integration and installation to monitoring and service, we’re working hard to make the world a safer place. If you’d like to be part of a growing legacy of quality and innovation, we invite you to join us.
UTC Fire Security is a proud member of the United Technologies Corporation (UTC) family of companies. UTC is a diversified FORTUNE 50 Company whose products include Carrier heating and air conditioning; Hamilton Sundstrand aerospace systems and industrial products; Otis elevators and escalators; Pratt Whitney aircraft engines; Sikorsky helicopters; UTC Fire Security systems; and UTC Power fuel cells.
Job DESCRIPTION
UTC Fire Security, a global leader in fire safety and security, makes a real difference in people's lives around the world by helping to keep people and property safe. Whether you're a seasoned professional or just starting your career, we may have the opportunity you've been seeking to work in a dynamic, energetic environment!
Chubb, a UTC Fire Security Company, offers one of the world's most comprehensive portfolios of life safety and security solutions available from a single company. We help secure property and safeguard lives for more than 1 million customers worldwide. We provide a strong working partnership to help companies and institutions meet their safety and security challenges in more than 50,000 locations across the U.S. From a high-rise, hospital, or bank to a local institution or a nationwide chain, we have an uncompromising commitment to getting the job done right.
When it comes to life safety and security solutions, we've got it covered.
Summary:
The deficiency specialist's task is to increase deficiency sales from deficiencies noted on inspection reports produced by the sprinkler and fire alarm inspection teams. This will be done by reviewing complete and accurate inspection reports, pricing deficiencies noted by the report and delivering this quote via email, letter, proposal or phone call to the customer. A follow-up process with letters documenting the deficiency, the need to correct the deficiency to meet code will be implemented and tracked by the deficiency specialist. The goal would be to drive 100% quotable on all deficiencies and a 35% close rate on all quotes.
Job Duties:
- Manage a deficiency lead, proposed, quoted, sold tracking sheet for review
- Quote 100% of all deficiencies noted on the field reports
- Write letters to all customers with deficiencies regarding NFPA 25 or 72 requirements to repair deficiencies
- Propose all deficiency repairs unless a job site visit is required to propose
- Relegate all customer site visit investigations to the outside sales force
- Close open deficiency proposals via the phone or letter campaign
- Send follow-up written correspondence to all customers who do not respond
- Interact with the inspection teams and their manager to drive success in the program
- Associates degree or successful sales experience in a related field required
- Excellent phone skills
- Written and oral skills required
- The ability to organize process and track activity and results in excel
- Internal and external customer focused activity
- Organizational skills
- Results driven
- Team player
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer.
To Apply for this position, please CLICK HERE 
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