Insurance Agency Customer Service Representative Job in Harbor Springs 49740, Michigan US
INSURANCE AGENCY TEAMMATE
Independent insurance agency seeks Customer Service Rep to join our fast paced office environment. Do you want an easy job? This isn’t it - but it may be right for you if you have a strong work ethic, a high level of motivation, can learn quickly and retain what you have learned. Duties include computer processing, answering incoming calls, resolving service issues. We offer a better than average compensation package for a better than average contribution to the team. Applied Systems TAM experience a plus!
This is a full-time year-round office position in either our Alanson or Harbor Springs office.
Our business hours are Monday through Friday 8:30 a.m. to 5:00 p.m. and we do not ask our employees to work outside of these hours. We are closed on weekends and major national holidays.
The duties of the position are technical in nature and you may expect to be processing customer files and insurance company transactions on a computer 90% of your day. Telephone conversations will consume 30% of your day and face-to-face customer transactions will consume 10%. I realize these numbers add up to more than 100% but some tasks are performed simultaneously.
Our compensation package includes salary, health benefits, life insurance, a 401(k) retirement plan and paid time off such as holidays and vacation days. The salary level will be determined by both the value of the position to the company and the candidate’s unique qualifications.
We promote longevity with our employees and we only consider candidates who are interested in a long-term commitment.