Intermediate Network / IT Consultant Job in Calgary T2a 0P6, Alberta Canada

Intermediate Technical Consultant

Join one of Calgary's fastest growing IT consulting companies; Pure Information Technology Inc. (Pure IT) was formed in early 2010 as part of an acquisition of Divestco Inc.'s Business Consulting Division. This group was established in 1995 and has a track record of over 15 years of expertise in IT consulting in the Calgary area. Pure IT is a Microsoft Silver certified partner and it's core business is providing small and mid-sized companies in the Calgary area with full IT lifecycle management solutions.

The individual filling this role will report to the Technical Services Team Lead and must possess solid technical skills and knowledge, a positive and pleasant attitude and a desire to assist clients and solve problems in a professional manner.

Responsibilities:

·         Solving our client’s IT related problems – determine solution and maintain contact with clients during resolution process

·         Monitor client network management system for issues, create support tickets and provide support for desktop, network and server issues

·         Monitor client support queue for issues and respond to issues in a timely manner

·         Installation, maintenance and support of servers, desktop systems, printers, network equipment, etc.

·         Provide remote and on-site maintenance and support for client’s systems

·       Audit and document client’s IT environment, equipment, processes and procedures

Technical Qualifications:

·         MCITP Server Administrator Certification – required (or must be working towards this certification)

·         Technical diploma - preferred

·         A minimum of three years experience installing, maintaining, troubleshooting, and supporting the following is essential:

o        Windows Servers - 2003, 2008, 2008 R2 Server

o        Microsoft Small Business Server (2003, 2008, 2011)

o        Exchange Server 2003, 2007, 2010

o        Storage Systems – SAN / NAS

o        Virtualization Technologies – Hyper-V, VMware

o        Windows Clients – XP Professional, Vista, Windows 7

o        Antivirus and related security products (such as Kaspersky corporate AV products)

o        Backup systems (such as Shadow Protect, Backup Exec)

o        Networking technologies (TCP/IP, Routing, Firewall technologies, etc)

·         Experience in the following is an asset:

o        Internet Information Server

o        Sharepoint Services

o        SQL Server 2000/2005/2008

o        Terminal Services

o        Citrix Metaframe / Presentation Server / XenApp

o        Network Management systems

 

Core Competencies:

·         Customer service orientation

·         Clear communication and follow up skills

·         Strong problem solving, trouble shooting and prioritizing

·         Strong documentation and process creation skills

·         Dependability and punctuality

·         Flexibility and adaptability

·         Goal and results oriented – highly motivated to succeed

·         Professional maturity and sound judgment

·         Commitment to self development and to the team

·         Planning, organizing and time management

 

We offer a comprehensive total compensation package, including salary, performance based bonus plan, extensive benefit package including health, dental, life insurance, short term and long term disability, vacation and personal days.

If these attributes describe you, please hit the apply button and include your cover letter, resume, availability and salary expectations. We look forward to hearing from you!