Internal Sales Executive Job in High Wycombe, Midlands Uk
Key Accountabilities and Responsibilities
· Responding to inbound enquiries from potential clients and following up all leads in a timely manner
· Generating new business from proactive sales activities such as following up marketing campaigns and cold calling
· Using established sales questioning techniques to gain a clear understanding of customers' business and requirements
· Listening to customer requirements and presenting appropriately to make a sale
· Maintaining contact with prospective clients until sale closed
· Maintaining and developing relationships with existing clients via telephone calls and emails
· Building pipeline and maintaining the value at a level which will ensure sales targets are met
· Responding to and following up incoming email and phone enquiries from existing clients
· Preparing quotations for UK certification clients using the IT system provided
· Liaising with operational staff when necessary in order to resolve queries
· Identifying and feed future market trends back to management
· Assisting in the implementation of the UK Sales and Marketing Strategy
· Providing written reports on sales activity and pipeline as requested
· Maintain good computerised records and updating them on an ongoing basis
· Attending team meetings and sharing best practice with colleagues
· Undertaking any other activities relevant to the role, as assigned by the UK Sales and Marketing Manager
· Representing the organisation at trade exhibitions, events and seminars if required;
Performance Measures
· Achievement of sales objectives as follows:
o New sales - 3 year contract value against target
o Win rate - quotes issued vs. won contracts
o Pipeline - total value of outstanding quotes
o Timely quotes submission
o Timely follow up of enquiries
o Average contract value
· Regular attendance at weekly Sales and Marketing meetings