Internetworking Security Operations Lead Job in Not Specified, Michigan US
Internetworking Security Operations Lead
Business Segment Corporate Initiatives Group About Us We are GE. We ??re a global infrastructure, finance and media company taking on the world ??s toughest challenges. And we are taking the strengths that have made us an industry leader and putting them to work in service of a new era of global business, with a focus on the world and the people we share it with. Through initiatives like ecomagination and healthymagination, we are developing the next generation of products and services to improve the way we use resources, impact our communities and care for each other. Join GE and you ??ll discover a career opportunity of incredible diversity ?" across disciplines and around the globe. No other company invests in the development, training and advancement of its employees the way we do, because we believe it is our innovative thinking that is our strength, and that strength is what enables GE to make a positive impact on tomorrow, today. From jet engines to power generation, financial services to water processing, and medical imaging to turning imaginative ideas into leading products and services. GE is imagination at work Role Summary/Purpose The Internetworking Security Operations Lead will provide support for the day-to-day operations of internetworking services such as firewalls, proxies, load balancers, and IPS. Working within an ITIL framework and part of a global operations team, the engineer will have an in depth knowledge of SSL VPN technologies and be a subject matter expert in connecting remote and traveling customers to the network. Essential Responsibilities Be subject matter expert in the area of internetworking (firewalls, proxy, load balancing) Provide advanced knowledge and expertise in troubleshooting complex firewall, proxy and load balancer issues Serve as an escalation pathway for the tier 2 network engineers on complex problems Coach of the offshore Tier 2 team in day-to-day incident troubleshooting Ensure uptime and reliability metrics of the internetworking infrastructure Lead implementation of complex changes and business impacting incidents Coordinate in maintaining system documentation Participate in on-call rotation for incident management and escalation Communicate effectively with customers and leadership by quickly establishing credibility, confidence respect Deliver outstanding communication (written and verbal) during incidents and follows up with RCA and problem management corrective actions Qualifications/Requirements Basic Qualifications: Bachelor ??s degree in Computer Science, other technical field (or a minimum 7 years of enterprise level network experience) Minimum 5 years of hands on experience with internetworking technologies including firewalls, proxy devices and load balancers Minimum 7 years of IT Infrastructure or related IT experience Minimum 5 years of enterprise level internetworking and information security experience Minimum 5 years of hands on experience working with Cisco IOS and various Cisco technologies (firewalls, routers, switches, wireless, etc.) Eligibility Requirements: Due to U.S. Government restrictions to certain types of technology and technical data involved with this position as well as the need to periodically visit domestic military bases to consult with DoD personnel on extranet tools, this position is limited to U.S. Citizens. Desired Characteristics Strong hands on experience with Cisco ASA and Checkpoint firewall technologies Strong hands on experience with Bluecoat proxy devices Advanced technical or industry certifications such as CCNA, CCDA, CCNP, CCDP Certification as a CISSP Advanced knowledge in configuring and troubleshooting internetworking technologies Six Sigma certification (GE Employees Only) Strong ITIL management process knowledge and experience and/or certification. Strong team player ?" collaborates well with others to solve problems and actively incorporates input from various sources Experience working with global teams across time zones, cultures, and languages Demonstrated customer focus ?" evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans