Investment Manager Services Operations Manager, AVP recruitment

Please visit our career website at www.statestreet.com/careers , select “Job Opportunities”, select “Asia Pacific”,  enter keyword”53993”, uncheck “posted” and then search. Please send your application to this post.   All applications will be treated strictly confidential for recruitment purpose only.

Overall Objectives:

This position has a high level of responsibility in the Investment Manager Services (‘IMS’) group servicing IMS’ international clients and products. The prime areas of responsibility are to provide support to the Equity, Fixed Income FX Trading Desks in Asia Pac providing trade confirmation trade instruction services.

The prime systems to be utilized are:

and the standard State Street desktop applications.

The objective of this position is confirm and transmit all trades on a timely and accurate basis using the systems provided following policy procedure. This function involves a high degree of broker, custodian and trading professional contact and the ability work in close communication within the Asia Pac section of the Global Shared Servicing team. The right candidate should embrace our ‘total ownership’ model by successfully achieving fully-accountable, end-to-end client service delivery across his/her functions and geographies.

Prime Functions:

1.Ensuring that all trades executed by our clients can be confirmed in a timely and accurate manner.

2.Ensuring that all trades executed by our clients are advised to the custodian bank(s), or interested parties via SWIFT, fax, email in a timely and accurate manner.

3.Review and resolution of any discrepancies confirmation issues on trade date.

4.Setting up and maintaining settlement instructions for brokers in appropriate systems.

5.Set up and maintain good broker relationship to develop 2-ways Operational Excellence.

6.Matching and confirmation of all foreign exchange trades executed on FX Connect using GTSS manual/fax confirmations.

7.Review and resolution of any discrepancies on trade date.

8.Lead the team to achieve high level Operation Excellence and maintain good team spirit.

9.Ensure client expectations and SLA are met at all time.

10. Assisting Head of IMS and Shared Services on project and team development.

In addition to the above the position also requires a high degree of involvement with regard to future automation within the department as a whole, with a direct objective of increased efficiency, accuracy and productivity. 


Qualifications Experience:

  1. Preferably a graduate.
  2. Experience of equity/ fixed income trading and Foreign Exchange systems are required.
  3. Minimum 8 years working experience in the Financial Industry with at least 5 years in Trade confirmation and Settlement.

Skills Attributes:

  1. Must enjoy working within a team, and be able to communicate to at all levels (both orally, and in writing), as a high degree to liaison is required.
  2. Good interpersonal skill is required and experience in supervising/managing a small team is an absolute advantage.
  3. This position has a significant role to play reflecting a high degree of professionalism to the outside world in resolving queries on behalf of our Clients portfolios.
  4. The candidate should be mature and have flexible approach to a multi tasking work environment especially when dealing with overseas offices in different time zones.
  5. Clear understanding of current computer technology in the industry, and the changing market as related to the Asset Management Business.
  6. Good Microsoft Office skill is preferred.
  7. Other Asia languages skill is certainly a credit.