Investor Services manager, Top Financial Institute ~ London recruitment
My client is looking for a manager in Investor Services Team to be responsible for Accountant, Client and Project Management.
Key responsibilities
Maintain and update logs of all open operational issues for Investor Services while track all IT development needs
Manage regulatory requirements and all corporate governance issues for clients and ensuring quality assurance of the work products going to the client
To act as the single or initial Investor Services point of contact for the client assigned to your accounts and to control and oversee all client and investor communication from an Investor Services perspective.
Monitor and co-ordinate clients business pipeline in conjunction with the implementation team and responsible for regular face to face meetings with the clients
Take ownership, management and leadership of all Investor Services aspects of the clients on going projects and ensure their timely delivery.
Focus on delivering strategic and development aspects of the business
Provide guidance and support to team members regarding client queries and to develop and implement solutions for all queries
Identify and implement improvements for Client Service Delivery
Applicants must have a minimum of 7 years experience required within the Hedge Fund Industry including direct contact with clients and proven management experience along with a knowledge of fund structures and aspects of the services provided by the Investor Services Department 