IT Fulfillment Manager Job in Los Angeles, California US

IT Fulfillment Manager

Job Description Position The Technology Team is searching for a dynamic, results-oriented IT Fulfillment Manager with Distribution and Warehouse Management systems expertise. The position will require a strong business and technical background, coupled with an ability to interact/influence executive, business, and technical personnel. The individual will have the autonomy to work independently and as a team player in our Fontana fulfillment center. Responsibilities Overall technical and support ownership of fulfillment applications, including warehouse management, material handling, RF devices, and distribution systems. Daily management of production support incidents and configuration changes, which includes prioritization, delegation, and hands-on support. Management of fulfillment based system projects, such as the implementation of a new warehouse management system, enhancements to existing systems, development of new interfaces, and reporting initiatives. Responsible for project planning activities, including estimating work efforts and defining detailed project plans. Responsible for recommending and overseeing the design of application enhancements, interfaces, configuration, and business process improvements/workarounds. Work closely with the Business users in converting business requirements into detailed design documents and ultimately system solutions. Management, and hands on involvement, of reconciliation and fixing data discrepancies within and between the warehouse management systems and other back office systems, as required. Perform integrity data analysis using SQL. Management, and hands-on involvement, in applying application upgrades and patches, as required. Management, and hands-on involvement, in the creation of end user reports using SSRS, SQL views, Excel, and other reporting tools. Management, and hands-on involvement, in the design, development, and support of interfaces between the new warehouse management system and other back office systems. Research application issues and take ownership to ensure that issues are resolved in a timely manner. Management, and hands-on involvement, in the creation of test scenarios, test scripts, and expected results specific to the implementation of new systems, enhancements, interfaces, conversions, and reports. Responsible for overseeing the creation of end user training materials and procedures. Participate in conducting end user training. Requirements · Minimum of 7-15+ years of experience implementing and supporting distribution and warehouse management systems. · Minimum of 7-15+ years of managing a technical support and development group. · BA or BS degree. · Strong warehouse management and distribution systems expertise, including purchasing, sales, advanced planning, warehouse management, fulfillment, material handling, and RF based systems. · Strong management skills in leading multiple initiatives to completion, based on pre-defined target dates and budgets. · Ability to manage multiple projects and tasks with attention to detail and accuracy. · Expertise in designing and implementing packaged and/or custom systems. · Excellent grasp of systems from a ?big picture? integration perspective. · Functional and technical design and development expertise specific to interfaces and conversions; eCommerce to Backoffice integration expertise is ideal. · Ability to resolve complex, functional and technical related, system issues. · Expertise in modifying core ERP system functionality. · Expertise in a leading warehouse management system is a plus (e.g. Manhattan, RedPraire, or HighJump). · Expertise in dedicated server virtual server environments. · Excellent understanding of relational databases. · Expertise in writing SQL, including creation of queries for data analysis and reporting views. · Expertise in Excel. · Programming experience is a plus. · .Net development experience is a plus. · Experience in eCommerce solutions is a plus. · Experience with business intelligence software is a plus. · Self-motivated; team oriented; responsible, and reliable. Positive attitude and proactive style. Candidate must have the ability to work in a structured, yet variable environment. · Must be organized, focused and able to deliver under tight time lines. · Excellent interpersonal, written and verbal communications skills, with the ability to interact with various levels of personnel, including end users, executive management, and developers. Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $22.5 billion global provider of HR services and the second largest staffing organization in the world.