IT Governance Officer recruitment
The IT Governance Manager is responsible for implementation, guidance and execution of Governance policies, process and metrics. This role assumes responsibility for enhancing existing IT Governance processes and procedures which support the Project Management discipline both within IT and at the Bank.
About the Job
KEY OBJECTIVE
The objective of the Governance function is to ensure that change programs have adequate business cases, well-defined deliverables, sound technical solutions, and an agreed sourcing approach prior to program initiation and funding. Additionally this function provides on-going governance to ensure programs stay on track and changes to scope, timeline and/or costs of a program are well-managed and that project benefits realized. The objective of the Governance function is to oversee the development of the annual IT project budget based on a top-down construction of program, portfolio and business- as-usual demands. This process ensures that the portfolio of demand aligns with the Bank's strategic business goals, and supports regulatory/legislative requirements.
MAJOR DUTIES RESPONSIBILITIES
Areas of responsibility include:
- Facilitate the annual IT planning process, ensuring that project portfolio budgets are defined as part of the outcome of that process.
- Work with IT resource managers to review project demand and resource availability to ensure projects are appropriately sourced.
- Host monthly governance meetings with the IT Executive Management to govern IT project submissions, present status updates on key strategic projects, review IT financials, and report realized project benefits.
- Monitor and review strategic projects and project portfolio financials against the annual plan, using the Clarity portfolio management tool.
- Create and distribute monthly reports on project governance, project status and financial forecast, as well as variance reports, for IT and Business leaders and other Bank governing bodies.
- Lead implementation and support of IT governance tools and ensure adoption across IT.
- Ensure projects follow the governance process
- Participate in the portfolio planning process and analyze the impact of future projects on staffing levels, capacity to do project work and sourcing needs.
- Lead and facilitate the development, implementation and continuous improvement for critical IT processes including portfolio planning and management, resource management, demand management and IT performance metrics and reporting.
- Work with IT leadership and management to facilitate the on-going enhancement of IT governance processes, procedures, templates, standards, and guidelines.
- Ensure alignment and integration with key process owners across IT and with the IT Governance tools.
- Work with IT leadership to define IT performance metrics, dashboards and reports across the organization and develop and implement IT scorecards for IT and business stakeholders.
- Must have leadership and influence skills to aid in the work effort prioritization process, as well as drive adoption of consistent processes, methodology, and practices to IT staff across the globe.
- Must have strong business acumen, leadership, political, and negotiation skills required to drive consensus within all levels of IT staff.
- Strong and effective oral and written communication skills with strong analytical, organizational, and conceptual skills required.
- Experience working in a cross-functional environments with the ability to adapt to fluid and dynamic work situations.
Skills
MINIMUM REQUIREMENTS
- IT Governance and Project/Program/Portfolio Management and/or PMO experience essential
- B.S./B.A. Finance/Accounting/Business Administration; CPA certification a plus
- No less than three years financial services industry experience
- Experience of program/project financial reporting strongly preferred
- Strong MS Excel experience - familiarity with advanced functions in pivot tables, chart creation, etc.
- Strong skills in other Microsoft suite of products, including MS PowerPoint; experience with Clarity a plus
- Strong ownership and high level of quality commitment
- Ability to handle multiple responsibilities within prescribed deadlines
- Strong communication skills, both written and verbal, including executive level presentations
- Superior analytical and problem solving skills
- Ability to work independently and in a team environment
- Ability to interact effectively with peers and superiors to address and resolve issues
- Minimum of 3 years experience with compliance and regulatory requirements such as GLBA, PCI, SOX, EU Data Privacy
- Minimum of 3 years experience with solutions delivery life cycle, process frameworks, methodologies, tools and practices.
PREFERRED QUALIFICATIONS
- Certification in IT governance, risk, and compliance (CGEIT, CRISC), systems auditing (CISA), and/or project management (PMP)
- Microsoft Enterprise Portfolio Management toolset desired.
- Master's Degree (or equivalent experience)