IT Help Desk Manager Job in Las Vegas, Nevada US
IT Help Desk Manager
Job Description: Bachelor of Science in MIS/CSC, or equivalent work experience. Minimum of 8 years in Information Technology (IT) operations and/or Service Desk management. Minimum 3 years of supervisor role with IT individualsHands on experience with fast paced, technical environment.Excellent customer service skills are required.Familiarity with Service Desk and asset management processes and software packages such as CA Unicenter is preferred. We are an equal employment opportunity employer. You can view all of our jobs online at http://www.appleone.com/?sc=11id=659776 Job Experience: Expert knowledge of current technologies and hardware capabilities of personal computers, local area networks, and wide area networks.Knowledge of internal IT audit and SOX procedures and processes are preferred. Excellent verbal and written communicatio