IT Service Controller recruitment

As a global leader in risk and capital management, our success is built on forward-looking, committed employees who are keenly focused on quality. Are you ready for the challenge?

IT Service Controller

We're looking for a highly experienced, business savvy IT professional keen to learn and develop to take responsibility for an essential part of our IT Service Portfolio.

The opportunity

You will create, maintain and control a subset of our IT Service Portfolio (internally called Product Portfolio) which encompasses IT infrastructure, IT internal applications and various shared IT functions. In this role you will support the IT internal Service owners and account managers in establishing and maintaining the portfolio, creating cost models and determining unit prices for each service. In addition to producing performance reports for the portfolio, you will be actively involved in the continual improvement of the service design processes and provide general support to internal IT account managers.

About you

You have experience running IT as a business, and ideally have a background in finance, financial controlling or economics with some knowledge of quantitative methods and statistics. You have at least five years' experience in IT service management, a sound understanding of the ITIL V3 framework and excellent knowledge of Excel and its reporting and productivity extensions, such as pivot tables, macros and VBA.
You are customer-focused, a strong team player and possess exceptional communication skills. You are fluent in English and ideally possess some knowledge of German.

Application Closing Date: Friday 8th June

If you are interested in pursuing this opportunity or other opportunities with Swiss Re, you may apply by visiting our website at www.swissre.com/careers. The reference code for this position is EXT-NB50488084. Applications will only be accepted through our website.