IT Service Maanger – Service Integration recruitment

IT Service Manager – Service Integration

Company Overview

Schroders is a global asset management company with £199.6 billion under management as at 31 March 2012. Our clients are major financial institutions including pension funds, banks and insurance companies, local and public authorities, governments, charities, high net worth individuals and retail investors.

We apply our specialist asset management skills in serving the needs of our clients worldwide. With one of the largest networks of offices of any dedicated asset management company, we employ over 2,500 people globally, 1,500 of whom are based in London.

With over 300 portfolio managers and analysts covering all the major investment markets, we offer our clients a comprehensive range of products and services.

Further information about Schroders can be found at www.schroders.com or on Schroders Talking Point http://www.schroderstalkingpoint.com/

Job Summary:

The Service Integration Manager will provide support to project managers and their teams to help ensure the successful transition of projects and changes into Production. He/she will own, promote and communicate the Support Acceptance Process (SAP) which defines the processes and deliverables that the project team must produce throughout the project lifecycle to ensure smooth transition and ongoing support and maintenance of new and changed applications and infrastructure components. He/she will work with Project Managers and will practically assist them with the delivery of the SAP elements relevant to their project.

The Service Integration Manager will also work closely with the ‘Production ‘teams’ including Schroders’ outsource partner for Infrastructure, Architecture teams, Application Support, Production Control and Information Assurance. He/she will also provide support for global offices who would like to adopt the SAP.

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Schroders is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.