IT Site Supervisor Job in Huntsville, Arkansas US

IT Site Supervisor

IT Site Supervisor Tracking Code 216527-976 Job Description * Responsible for managing the planning, implementation, availability, performance, maintenance and repair of the I.T. infrastructure at the site level. * Responsible for managing the site I.T. Operations staff. * Responsible for advising and coordinating with the site management in the proper planning, design, acquisition, testing, implementation, performance and documentation of the I.T. components of department, site and / or company level projects. * Manage and maintain all aspects of the site I.T. infrastructure, resources and supporting documentation. This includes data center equipment and operations, hardware inventories, software licensing, maintenance agreements, subscriptions and service contracts while controlling costs. * Ensure maximum uptime of all data center and critical production system related computers by planning, implementing and testing system redundancies and increased maintenance. * Ensure high availability of data including managing all aspects of data backup. * Manage the site I.T. Operations personnel including setting goals and priorities, completing reviews, and developing skill sets. * Manage the planning, documentation and implementation of the I.T. components of site specific and / or companywide projects or initiatives by advising and coordinating with the applicable functional leaders and / or teams. * Prioritize, schedule, review and ensure the timely and complete resolution and documentation of site Help Desk system tickets. * Assist with the development of Corporate IT Policies and Procedures and ensure site level implementation and compliance. * Assist the PC Support Technician in troubleshooting and support tasks when circumstances warrant. * Perform and document Sarbanes-Oxley checks according to published schedules, policies and procedures. * Perform and document Disaster Recovery drills for the site when directed. * Support the I.T. Applications Development, Training / Audit and Network Staff to accomplish I.T. Department goals. * Maintain and promote awareness of new technology trends and practices.. * Assist in the design and maintenance of the Active Directory Schema, Group Policies, and manage site specific User Accounts, Security and Distribution Groups and related change requests. * Maintain professional appearance and a proactive, customer service oriented attitude. * Responsible for site applicable SOX 404 audits and goal deployment status reporting. Required Skills * Previous experience within a manufacturing environment is a plus * HelpStar or other Help Desk management software experience * Experience in MS Access, Visual FoxPro or SQL database application development. * Intermediate knowledge of Windows 95/98/NT operating system on various PC and notebook configurations. * Understand Client Server and Web-Enabled application development processes. * Familiar with LAN/WAN networking technologies to include Ethernet and TCP/IP. * Ability to write and speak effectively with employees at all levels of the organization. * Leadership skills people management, meeting facilitation, and customer support. * Ability to multi-task, think creatively and work proactively as part of a cross functional team both within and outside of the I.T. department. * Must be detail oriented, able to take direction and prioritize while multi-tasking. * Must be flexible and able to adapt to a rapidly changing environment. * Must have excellent written and verbal communication skills. * Must possess a positive customer service attitude and skills * Self-starter with a creative and innovative mindset. Required Experience * 2 - 3 years supervisory experience * Bachelor s degree computer science or equivalent. * Minimum 5 years of information technology experience in a manufacturing company. * Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified I.T. Professional (MCITP) Certified on Windows Server * Microsoft Exchange Server experience * MCSE preferred. Job Location Huntsville, AR US Position Type Full-Time/Regular Apply Connect Who do you know at Ducommun Incorporated Share Return to Search Results