IT Specialist 2nd & 3rd Shift ( TS Clearance) Job in Vienna 22180, Virginia US

SAVA Solutions is committed to being a world-class provider of trusted security solutions and services. We believe a company's culture is its shared values and the actions of its employees. It's not enough to talk about our values; we have to live them every day. That's why we strive to achieve technical excellence, build lasting relationships, make a difference, and have fun! We hire employees who are passionate about what they do, and we promote a culture of integrity and hard work. At the end of the day, SAVA employees know they have made a difference through significant contributions to our National Security. We commit to providing our employees an environment where each person is appreciated, trusted and encouraged to grow professionally.

 

Sava Solutions is a subsidiary of Qivliq.

 

Qivliq, LLC is an Alaska Native Owned Corporation, providing shared services to the Qivliq family of companies, and planning and incubating the next generation of companies serving federal and commercial customers. Qivliq companies offer core expertise in telecommunications, information technology, product development, major program management, Open Source Software, construction management, facility operations, and operations support. Qivliq family of companies realizes that quality personnel are the key to our success. An excellent benefits package, professional working environment, and outstanding leaders are all key to retaining top professionals.
 
Qivliq and its family of companies reserve the right to edit, revise or change this job description. Nothing in the contents of this job description implies an employment contract with the incumbent.
 
AN EQUAL OPPORTUNITY EMPLOYER
Sava Solutions is an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify Sava's Human Resources Department.

 

Job Description:

The
candidate will provide Help Desk support for all computer networks and systems
of various classifications levels to include: Sensitive-but-unclassified (SBU),
Secret, Top Secret, SCI. Support will include, but is not limited to, requests
related to internal and/or external employee computer hardware, software,
network, telecommunications systems, network communication failures, new user
requirements, and other computer-related requirements. 

 

Additional
job responsibilities include:

•             Respond to, and document all
network incidents including security and informational requests that result from proactive network monitoring
or customer initiated contacts.

•             Isolate and document network
problems using industry best practice troubleshooting skills,   network management tools, and Footprints.

•             Utilize network management tools to
provide efficient, responsive, and rapid problem  resolution.

•             Provide end-user training for IT
devices; configure e-mail, and all other system operations and features of equipment.

Qualifications:
 

Help
Desk Shifts:

2nd Shift --- Tue
– Sat, 3pm – 11:30pm - will receive 5% differential pay

3rd Shift --- Sat,
Sun, + any three days, 11pm – 7:30am (must be 5 consecutive days) - will receive 10% night differential pay

MUST HAVE CURRENT TOP SECRET CLEARANCE ABILITY TO OBTAIN SCI AND WILLING TO TAKE CI POLYGRAPH.
 


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