IT Support Engineer
IT Support Engineer - Network / Desktop / Server / Social Media
To be considered for this role the IT Support Engineer will have at least 5 years commercial experience in a broad range of Windows environments, including;
• Windows Server 2000 - 2008R2
• Windows Desktop XP/W7
• Exceptional knowledge of MS Office Suite 2003 - 2010
• A thorough understanding of DHCP, DNS and IP based networks is essential
• You will have demonstrable experience of Firewalls / Routers / Switches (ideally Cisco HP) Firewalls / Web Filtering / Anti-Virus, ADSL / Leased Lines, RDP/TS Server, storage devices, back-up and disaster recovery UPS procedures and Printers.
• Applicant must possess an excellent user support manner
• Excellent Outlook PST NK2 management - Hosted Exchange experience preferred.
• Proven experience of PC rebuilds from scratch, Profile Scripting experience.
• Telephony Nortel / Avaya BCM administration experience preferred.
• LAN Cat5e / 6 Structured cabling installation skills would be advantageous.
A background or experience of working with and developing Social Media for B2B and website SEO would be advantageous.
In addition to the technical skills, candidates will be self motivated, with a deep understanding of customer support.
A full UK driving license (3 points max) is required as visits to other Group offices may be required.
Some out of hours and weekend work will be required as circumstances dictate. In return our client can offer a competitive salary and benefits package, career based training, the opportunity to work on a variety of Company projects and different technologies and a dynamic working environment.