IT Support Engineer / 2nd Line Support/ London- £30- 35K Job in City Of London, London Uk

IT Support Engineer, 2nd Line Support, 3+ years of technical IT Support, MS Windows troubleshoot, mobile role travelling between various sites in London and around the M25, £30-35K.

Our client is a growing organisation looking to expand their 2nd Line Support. Candidates require relevant degree qualifications or similar practical experience within the field, and ideally 3 years experience.

Other skill requirements include:

- Technical hands on Experience of 2nd line Desktop Support with users (remote and local), including PC fixes, troubleshooting, software support for users (Windows, Office, Project, Visio)
- Experience with Microsoft Desktop Products (Windows, Office, Outlook, SharePoint etc.) and troubleshooting within these packages
- Ideally experienced with System Admin and Supporting Security Systems (CCTV, IDS, ACS), BMS, Service Desk type applications (including running, basic support, customisation)
- Experience in supporting basic IT networks
- Support experience of Microsoft Desktop products troubleshooting with these packages
- IT Desktop Support including dealing with Users, basic Training, trouble shooting and resolving PC issues
- Technical support of PC and network hardware issues
- Reporting, logging and managing requests/issues (including escalation management)
- Experience in supporting basic IT Networks (firewalls configuration, tape changing etc)

The main duties of the role include:

- Corporate IT support/ 2nd Line Support
- DataCentre IT (support, configuration, trouble-shooting, admin)
- Day-to-Day Support (including backups, patching, maintenance, troubleshooting etc)
- Ability to perform IT system admin tasks, including basic level setup for SharePoint, user management, configuration, maintenance for corporate IT (exchange, vpn, safeboot, attix etc), SharePoint, finance apps, backups etc) site IT (lans/firewall, wifi routers, local system admin (security, BMS), backups.
- Technical support of PC and network hardware issues

If you feel you are right for this role, please get in touch and send your CV to charlotte.hickson@radiusrecruitment.co.uk
RADIUS Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.