IT System Administrator Job in Englewood, Colorado Us
IT System Administrator
Archstone is a recognized leader in apartment operations with a portfolio concentrated in many of the most desirable neighborhoods in the nation. Our communities reside in Washington D.C., Los Angeles, San Diego, San Francisco, New York, Seattle and Boston metropolitan areas, to name a few. Backed by industry-leading customer service guarantees, Archstone strives to provide great apartments and great service to our customers.
Summary
Responsible for maintaining the local and wide area infrastructure including development, test and production servers, network operating systems, applications and connected hardware and peripherals. May participate in departmental and cross-departmental projects to contribute to implementation and operational decisions and tasks. May serve as a change lead on small System Operations-specific project efforts.
Job Description
- Monitors and maintains Line-of-Business (LOB) applications that depend on Microsoft-based services such as IIS and SQL in addition to the core operating system.
- Assists and supports Help Desk with escalation issues.
- Supports application teams and/or end-users by performing troubleshooting, diagnostics and evaluations to determine solutions and alternatives.
- Evaluates systems infrastructure performance and capacities and identifies problem areas or bottlenecks. Assists identifying and implementing solutions, software packages and tools to increase productivity.
- Administers file/print-servers and email systems including creation and maintenance of user accounts and security/email groups.
- Maintains, monitors and performs corporate and regional office backups.
- Monitors the successful completion of production jobs and batches for FTP, SQL and other scheduled tasks.
- Maintains and audits security systems, logs and procedures.
- Prepares systems infrastructure change management documentation according to Systems
- Operations standards.
- Adheres to Systems Operations policies and procedures regarding change configuration, problem and incident management service management functions.
- Available for some weekend and early morning or night work as well as primary/secondary on-call rotations as scheduled.
Requirements
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree (B.A.) in Computer Science or related field from four-year college or university; or three years experience; or equivalent combination of education and experience.
- Self motivated, eager to learn and grow in the IT profession; desire to pursue professional certifications preferred.
- Familiar with fundamental networking/distributed computing environment concepts; ability to configure DNS, WINS, DHCP and Active Directory domains.
- Administration, support and operation of systems infrastructure experience required.
- Knowledge of Microsoft operating systems (2003, 2008, XP Pro/Vista) and Active Directory required.
- Microsoft back-office applications (SharePoint, IIS and SQL) experience preferred.
- CommVault Galaxy, Citrix Metaframe/Presentation Server, Microsoft Operations Manager and Exchange server experience preferred.
- System Administrator and User Training experience preferred.
- IT operational methodology and best practice (MOF, ITIL, MSF, etc.) experience preferred.
- Ability for independent problem-solving and self-direction.
- Demonstrates commitment to deliver outstanding customer service - both with internal and external customers.
- Takes ownership to personally resolve customer problems (or find someone who can).
- Listens well, asks clarifying questions, and checks for agreement with customers.
- Committed to following-up with customers in all instances in a timely manner.
- Strong sense of accountability - ensures that you will do what you say that you are going to do.
- Creates a personal connection with customers - smiles, warm greetings, acts friendly and respectful, listens.
- Advanced MS Word, Excel and Outlook skills.
- Intermediate database skills.
- Basic Accounting and Payroll skills.
- Intermediate Windows and Microsoft Server Operating Systems skills.
- Microsoft Certified Professional (MCP) or Microsoft Certified Systems Administrator (MCSA) preferred.
- The associate must occasionally lift and/or move up to 100 pounds.
- Occasionally exposed to moving mechanical parts and risk of electrical shock.
Why You'd Want This Job
- Great opportunities for advancement with a well-respected national company
- Excellent benefits, including comprehensive health care, 401(k) with company match and rent discounts
- Paid vacation and 11 paid holidays, including Martin Luther King Day and President's Day
- Upscale work environment
- Culture that respects work-life balance
- Fun group of people in a real team atmosphere
To learn more about Archstone, visit our website at ArchstoneApartments.com.
Archstone is an Equal Opportunity Employer. As a condition of employment, a satisfactory hair follicle drug test and background check are required.
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