Japanese Speaking Help Desk Support Technician Job in Liberty 43067, Ohio US
Japanese Speaking Help Desk Support Technician
**Contract to Hire Opportunity!**
CompuCom is the leading IT outsourcing company seeking qualified technical resources to work for the world's top corporations and high-visibility brands. Currently we are looking for a smart Help Desk Technician fluent in the Japanese language.
OVERVIEW:
- Provides support to end users on a variety of issues
- Identifies, researches, and resolves technical problems
- Responds to telephone calls, email and personnel requests for technical support
- Documents, tracks and monitors the problem to ensure a timely resolution
- Relies on instructions and pre-established guidelines to perform the functions of the job
- May involve use of problem management databases and help desk system
- Works under immediate supervision
- Primary job functions do not typically require exercising independent judgment
REQUIREMENTS:
- 0-2 years of experience in the field or in a related area
- Must be fluent in Japanese and English to assist Japanese users with computer related issues.
- Knowledge of commonly-used Help Desk concepts, practices, and procedures
- May require an Associate's Degree in a related area
**CompuCom supports Employment Equity and Diversity**
For more information about career opportunities with CompuCom Excell Data visit www.excell.com. Equal Opportunity Employer
May 18, 2010
• Tags: Japanese Speaking Help Desk Support Technician Job in Liberty 43067, Ohio Us • Posted in: General