Java Developer w/ IVR/CTI/VRU experience Job in Atlanta, Georgia US
Please send resume in Word format if you are interested in this Java Developer opening w/ IVR/VRU/CTI/CVP experience. Client is located in Miami or Atlanta and WILL SPONSOR H1-B VISAS. There is a sign on to help with people moving to the area from out of state. This is a great opportunity with a Fortune 300 firm. Please pass this onto other colleagues/associates for review if you are not interested or no longer looking for work, thank you.
Location: Either Miami or Atlanta
Salary Range: $75K and up to $90K (for a well qualified candidate)
Relocation: We will consider non local candidates and offer a sign on bonus for relocation assistance
6% annual bonus
This is a position that we have had before and we are looking for a Java developer with experience in Call Center Technologies (IVR/CTI/Telephony)
* 3+ years of experience with Cisco CVP or similar IVR call flow development and/or 3+ years of experience with CTI development
* Knowledge of relational databases concepts and medium level experience in using databases, preferably Oracle
* Java development experience, including JDBC, EJBs, Spring, RAD IDE
· Develop IVR solutions and/ or Computer Telephony Integration (CTI) solutions for the contact centers.
· Be responsible for participating in development, maintenance and enhancement of business applications with a strong emphasis in Contact Center application development
· Contribute to all aspects of the software development lifecycle, analyzing requirements, and designing, building, testing and implementing solutions
· Build solutions and resolve issues of moderate to high complexity
· Participate in project teams within the corporate IT department
· Work according to best practices and standards
· Collaborate with business partners, and other technical staff to identify user requirements, assess available technologies, and recommend solution options
· Thrive in a fast-paced contact center development environment
Required:
· 3+ years of experience with Cisco CVP or similar IVR call flow development and/or 3+ years of experience with CTI development
· Experience with developing contact center solutions and knowledge of best practices
· Knowledge of relational databases concepts and medium level experience in using databases, preferably Oracle
· Experience with all aspects of the software development lifecycle and development methodologies
· Completion of Bachelors degree in Computer Science, CIS, MIS, or a related field and 3+ years of increasingly responsible professional experience in related field
· Effective oral and written communication skills
· Team player
Helpful to have skills:
· Experience in leading Contact Center development projects
· Experience in designing Contact Center development projects, including integrating with ICM, telephony components, and with back-end business applications
· 3 or more years of Java development experience, including JDBC, EJBs, Spring, RAD IDE
· Experience with IBM Websphere or Tomcat servers
· Experience developing Web Services
· Knowledge of object oriented design and programming principles