Junior Business Analyst / Applications Support Job in Brisbane 4000, Queensland Australia
Create Excellent Customer Relationships
Attractive Salary Package
Brisbane Based Role
Fast Growing Organisation
This fast growing organisation has secured a market leading position through developing an industry leading software product. Due to increased demand and a larger product / service offering they have managed to grow and enhance their client base.
This expansion has resulted in the requirement for a Junior Business Analyst / Applications Support Specialist to work in a customer facing role to work with clients to ensure the solution is implemented properly, meets their requirements and is supported accordingly.
The role of Junior Business Analyst / Applications Support Specialist will involve owning a number of existing and new customers and being responsible for supporting the solution and dealing with any queries and change request from the client. In addition you will be expected to work with your clients to see where enhancements can be made and ensuring business requirements are being met.
The required skills and experience for this role include a background in applications or software support, a strong focus on customer service, some BA skills including requirements gathering and documenting findings.
This would be an ideal role for someone coming out of a 2nd level support role looking for their next challenge to move into the BA space.
An attractive salary working for a young, exciting and dynamic organisation is on offer. For further information please contact Paul Thomson on 3243 3044 or send your resume to paul.thomson@hays.com.au