Junior IT Support Technician Job in Not Specified, Pennsylvania US
Junior IT Support Technician
Title: Junior IT Support Technician Company: Amazon Location: Hazle Township, PA Job Status / Type: Reference Code: 171516 Contact Information Company: Amazon URL: www.amazon.com Amazon hires people from all types of backgrounds, into positions based all over the world. We recruit the best and Brightest. Come Make History With Us! At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of our DNA. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. We do this every day by solving complex technical and business problems with ingenuity and simplicity. We're making history and the good news is that we've only just begun. Junior IT Support Technician Job Description Amazon is looking for a Jr. FC Support Technician to support our Fulfillment Center. This is a great opportunity to expand your technical horizons in a dynamic setting. The successful Field Technician will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. Field Technicians must have a good understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. He/She must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people. They must also exhibit strong analytical skills with problem solving ability. Previous experience in which high levels of initiative, judgment, and tact has been demonstrated. Proven ability to operate in high pressure situations and successfully handle multiple priorities and possess a high level of discipline while remaining flexible. Superior Customer Service skills in dealing with all levels of personnel. Basic Qualifications Basic Qualifications: * A+ Cert within 6 months plus have knowledge of Linux or Unix * High School diploma or equivalent is required * 2+ years experience in a production environment * Stand/walk for shifts 10-12 hours long * Willingness to work flexible schedules/shifts/areas, including weekends, nights and holidays * Experience setting up, taking down and re-locating Xterms and PC systems Preferred Qualifications Preferred Qualifications: * Windows System Support troubleshooting * Install/test/troubleshoot applications * Image and maintain desktop and laptop systems * Networking Telecom skills * Experience administering PBX and voice mail systems * Configure and maintain Cisco switches and routers * Data Cabling / Computer Facilities * Ability to create and administer clear, concise documentation to lower the possibility of a repeat problem * Provide support and learn the skills needed to support specific FC Automated Systems Amazon is an Equal Opportunity Employer. Posted Date: 3/20/2012 Company: Amazon.com dedc LLC E-mail Address: Forgot your password? Password: Login Not a member yet? Sign up now for your FREE Dice Account! Rate Job Positive Neutral Negative Misrepresented job Pays below market level Not a real job Position no longer available Other Please Provide an Explanation (400 character limit) Security Check: The question below helps prevent the use of automated programs. What is the 2nd number in the list 38, thirty two and eighteen? Refresh Question Follow Amazon Connect with Amazon