Junior Linux Administrator Job in Ottawa K2E7T9, Ontario Canada
General Objective:
- To provide front line support for lottery client remote sites.
- To deliver CBN Lottery Group products and to support clients and their staff, including configuration, installation, training, documentation and maintenance.
- Create and add new ideas and functions to increase efficiency within the department.
Position Purpose:
- Provide clients with immediate technical and operational support
- Configure, install, support and administer internal and client networks
- Document procedures and services
- Work in a team environment to decrease problem possibilities and to increase user friendliness in current and future systems.
Responsibilities: Duties, and Tasks:
- Install, configure and support proprietary and non-proprietary software and hardware.
- Train client personnel on applications, systems operation, proprietary equipment repair, and system troubleshooting.
- Troubleshoot client daily requests.
- On-call 24/7 support on scheduled intervals.
- Support system administration for client networks .
- Document client configurations, installations, upgrades and training.
- Learn new methods, software and study new product possibilities.
- Improve or automate current functions and procedures including call tracking applications.
Qualifications:
- 1-3 years experience providing a high level of technical support to clients (in person and remotely)
- Demonstrated ability to perform well under pressure with client satisfaction in mind at all times.
- Knowledge of Tomcat, Linux, Windows, Scripting languages, PHP, Apache SQL desirable
- University degree or College diploma in Computer Science, Engineering or a related field.
- Demonstrated ability to grasp undocumented technical functions.
- WAN and LAN networking experience with TCP/IP and VPN.
- Excellent written and verbal communication skills in English. A knowledge of Spanish is desirable
- Willingness and ability to travel abroad for extended periods of time.
- Available for on-call 24/7 weekly intervals
- Excellent problem solving abilities and ability to perform under pressure
- Able to work independently or as part of a team.
- Personable and social.
- Ability to obtain and maintain a Secret Level 2 Security Clearance
As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled and diversified workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people.
May 3, 2010
• Tags: Junior Linux Administrator Job in Ottawa K2E7T9, Ontario Canada • Posted in: General