Korean Client Servicing Manager recruitment

Responsibilities:

As Account Manager, your role is to:

•  Manage and lead the day-to-day relationship with Korean clients in close collaboration with sales and relationship management, client services and operations,

• Act as central escalation point for service level issues, ensure value-added service is provided through a pro-active support/follow-up of clients needs and expectations and recommend actions to improve their efficiency

• Follow up of client readiness for strategic projects

• Be responsible for the oversight and monitoring of clients activity across services

• Define an action plan in collaboration with the clients and operational teams. Ensure actions are evolving as expected through a regular follow-up.

• Contribute to the migration of new business

•  Interact on a continuous basis with the Sales and Relationship Managers and Senior Management

Requirements:

• Excellent knowledge of English, native Korean speaking is a must knowledge

• Excellent communication and negotiation skills

• High potential with at least 3 years of client-facing experience

• Very good organization skills

• Motivated and highly independent

• Stress resistant and flexible

• An academic background in economics, finance, law or engineering is a strong asset.

If you are interested in this position, please send your resume to swapna.reddy@linksrecruitment.com quoting reference JO#14912-SR in the subject header. Only qualified candidates will receive a reply.