KYC Quality Reviewer recruitment
Background
In response to regulations and policies in the USA Patriot Act to identify high-risk customers, JPMorgan
Chase adopted the Global Anti-Money Laundering Policy in 2005, an AML risk-assessment process to identify high-risk clients that require enhanced due diligence. As part of this policy, each line of business is responsible for being aware of the services being used by its customers, for properly knowing its customers, and for deterring customers from using products and services that are either illegal or might damage the firm's reputation in any way.
Department Description
The Treasury Services KYC (Know Your Customer) and AML (Anti-Money Laundering) Group is responsible for supporting the Treasury Services sales organization (WHEM, EMEA, Asia and Latin America) and various lines of businesses across the firm to manage and improve the Treasury Services AML/KYC process from end to end.
Description
While overall responsibility for client KYC and AML lies with the Client Relationship Managers and/or Sales Officers, the KYC Quality Reviewer Analyst is responsible for the review and quality of KYC records prepared by KYC Analyst prior to submission to Sales for their review and approval and subsequently upon submission by Sales to Compliance. Specific duties include:
- Review and approve all KYC records prepared by KYC Analyst prior to the submission to Sales for their review and approval.
- Review and approve all KYC records that have been submitted by Sales and are awaiting Compliance review.
- Ensuring underlying reference data and linkages are correctly recorded (e.g. GES, Cognos, CIS, CA, CC).
- Ensuring KYC Analysts have best practice and tools to obtain required KYC information.
- Ensuring KYC Analysts have reviewed and documented KYC information on the client.
- Ensuring KYC Analysts have documented all client data, financials products and services used by the client on the KYC database.
- Ensuring KYC Analysts have reviewed database and Internet for any adverse media coverage.
- Ensuring KYC Analysts have obtained Patriot Act information.
- Following through to ensure accounts and products closed for KNR situations.
- Following up / obtaining approval of KYC from Sales Officer, Compliance and Sales Manager.
- Obtaining the necessary approvals for any re-documented KYCs.
- Providing feedback to KYC Support Manager on quality and accuracy of KYC Analyst's KYC record.
- Tracking and analyzing Compliance and Sales rejects to determine root cause, improvements and reduce/eliminate re-occurrence.
- Providing feedback on Compliance rejects to KYC Analyst and Sales for quality improvements.
- Ensure compliance to KYC policies, applying corrections to address and eliminate Audit comments.
- Handle other KYC tasks as may be assigned where requirement arises.
Skills
- Degree holder, preferably with minimum 3 years of experience in client services or project management
- Strong interpersonal skills with ability to communicate at all levels
- Customer, internal control and compliance focused
- Fluent English communication skills (verbal and written)
- Excellent team player with good problem solving skills
- Ability to multi-task and work under pressure
- Strong analytical skills with close attention to detail
- Self motivated and able to work independently
- A fast learner, be able to learn quickly
- Good time management and ability to meet deadlines
- Willing to attend phone meetings outside normal Asia business hours occasionally
- Proficiency in Microsoft Office and desktop applications
- Basic understanding and appreciation of Anti Money Laundering/ KYC laws and requirements in the region relating to client on-boarding as well as a basic understanding of US Laws (such as USA Patriot Act) but not a must