Lands' End Shop Sales Consultant

Lands' End Shop Sales Consultant - Pineville, NC

Job Information Company Lands End Location Pineville, NC 28134 ( Map it! ) Loading map ... Job Title Lands End Shop Sales Consultant - Pineville, NC Job Type Retail Sales Save This Job Save this job Email This Job Email this job Print This Job Printer-Friendly Version Job Title Lands End Shop Sales Consultant - Pineville, NC Job Description This position enhances the experience of our customers and drives profitable sales by delivering proactive sales assistance and support to customers. Job Responsibilities: - Sales per hour (SPH) goals will be assigned for each working shift. Client building and consumer outreach will be necessary to maintain and exceed these goals - Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities - Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs - Maintains knowledge of Lands End and Sears website navigation and leverages this option for customer solutions when the product is not available in the store - Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures - Maintains knowledge of Lands End products and services, along with current fashion trends to enhance level of customer service and generate sales - Under the direction of the Lands End Lead and/or the Softlines ASM, merchandises the sales floor in accordance with Lands End brand standards; adjusts presentations based on sell-through and/or other factors while still maintaining a brand appropriate look - Responsible for fitting room support and store recovery - Performs markdown and other promotional activities as needed - Responsible for stock replenishment, stockroom organization and adhering to visual brand standards. Job Requirements Qualifications: - Excellent selling skills - Ability to communicate effectively with customers and fellow employees - Ability to receive feedback and take action when appropriate - Ability to follow written and verbal instruction and meet deadlines on projects/tasks - Previous experience in retail strongly preferred - Availability and flexibility to work varied hours to support the needs of the business - Skilled in website navigation, interest and working knowledge of social networking sites - Community outreach/networking connections a plus Benefits A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include: Medical and Dental Plans Health Care and Dependent Daycare Flexible Spending Accounts Short and Long-Term Disability Company Paid and Optional Life Insurance Business Travel Insurance Merchandise Discount Adoption Assistance Kmart Advantage Rx ConSern Loans for Education Worklife Solutions Voluntary Benefits Commuter Benefits Sears Holdings Corporation Associate Stock Purchase Plan 401(k) Savings Plan Vacation Time with Personal Days National Holidays An Equal Employment Opportunity Employer. About Lands End Lands End is a premier source of apparel and gear for women, men, kids and the home - sold by catalog, online, and at over 200 Lands End Shops at Sears. Since 1963, we've earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.® Lands End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies. !-- About Lands End Lands End is a premier source of apparel and gear for women, men, kids and the home - sold by catalog, online, and at over 200 Lands End Shops at Sears. Since 1963, we've earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.® Lands End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies. About Sears Holdings Corporation Sears Holdings Corporation is the nation's fourth largest broadline retailer with over 4,000 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, consumer electronics and automotive repair and maintenance. Sears Holdings is the 2011 ENERGY STAR® Retail Partner of the Year. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has the Country Living collection, which is offered by Sears and Kmart. We are the nation's largest provider of home services, with more than 11 million service calls made annually. Sears Holdings Corporation operates through its subsidiaries, including Sears, Roebuck and Co. and Kmart Corporation. For more information, visit Sears Holdings website at www.searsholdings.com . Socialize with us! Find Us On Facebook View Your Connections Follow Our Tweets Interact On MyKmart Interact On MySears