Lead Consultant Job in Oakland, California US
Lead Consultant
This position provides leadership for the delivery high of quality cost-effective consulting services/products to issues of key organizational importance. In addition, it is recognized as a content expert for technical areas. Essential Functions: - Serves as the content expert of the responsible technical area provides technical assistance advice - Provides leadership expert consultation on the design, development, implementation of programs related to the expertise area - Expected to lead precedent-setting projects, never done before in the department, facility, CA Division, service area or region - May lead a group of consultants, analysts, or programmers focused on the delivery of related service/products - Acts as a liaison w/ applicable government agencies, regulatory agencies, other organizations the media - Provides leadership direction in accordance w/ the overall strategic direction of the department, facility, CA Division, service area or region - Ensures that reports information are accurate, timely, consistent, that they satisfy the clients needs Other Duties: - Provides expert operational and technical leadership to the Occupational Health Service Line on Occupational Health and Safety Services (OHSS) offered through the Kaiser On-the-Job Occupational Health Centers thoughout Northern California. - Develops operational work flows and guidelines to ensure efficient and accurate delivery of OHS Services. - In conjunction with senior leadership, develops and implements strategies to grow business and maintian high quality delivery of OHS Services. - Work in conjunction with Revenue Cycle teams to develop and implement billing processes and resolve issues. - Work in conjunction with Occupational Health Sales and Account Management to respond to Requests for Proposal (RFP), address the service needs of external customers, implement new programs and resolve operational issues. - Provides expert consultation on preparation of OHSS Letters of Agreement and customer protocols and service pricing. - Coordinates with the Regional Occupational Health Financial Analytics team on the development of fee schedules and pricing. - Manages and oversees the OHSS software application program region wide. - Leads the OHSS Management team through bi-monthly operations and strategy meetings. - Plans and facilitates meetings. - Makes formal presentations to the Occupational Health Managers, Chiefs and Regional Occupational Health Leadership groups. - Makes formal presentations to various senior level audiences. Qualifications: Basic Qualifications: - 10 or more years of experience in one of the technical areas required - Bachelor's degree or equivalent in Business Administration, Economics, Health Care Administration, Operations Research, Public Health Administration, or other related field - Master's degree preferred - Proven leadership skills in project management consulting - Must exhibit efficiency, collaboration, candor, openness, results orientation - Understanding of the operations of KP, health policy trends, any applicable regulations related to the responsible technical area - Ability to determine the key business issues develop appropriate action plans from multidisciplinary perspectives - Ability to lead professionals through influence collaboration - Ability to conduct interpret quantitative/qualitative analysis - Must be able to work in a Labor/Management Partnership environment Preferred Qualifications: - 5 or more years working in an Occupational or Employee Health setting. - Strong knowledge of Occupational Health and Safety services, operations and work flow. - Certification and experience performing collection for urine drug testing, breath alcohol testing, audiology, spirometry and vision testing for employment related OHS Service is preferred. - Knowledge of DOT and OSHA regulations regarding employment related health services. - Demonstrated experience implementing and managing external customer requested programs and protocols. - Knowledge of HealthConnect strongly desired.