Lead Coordinator, Customer Pricing Svcs Job in Dublin, Ohio US
Lead Coordinator, Customer Pricing Svcs
JOB TITLE: Ld Coord, Customer Pricing Svcs At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Pricing Services What Customer Pricing Services contributes to Cardinal Health Customer/Supplier Pricing Services is responsible for customer and/or supplier contract administration, as well as administering and reviewing specialty pricing initiatives as deemed appropriate. Responsible for researching and problem-solving customer or supplier issues or disputes and acting as a liaison with internal and external key stakeholders. Develops and manages customer relationships within pricing and contract implementation process. What is expected of you and others at this level in Customer Service for functional success Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces Ensures that customers have a positive experience; commits to meet or exceed customer expectations. Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success. Identifies opportunities to improve efficiency while providing flawless transactions, services and products; manages monetary assets and other resources to optimize cost effectiveness. Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes Accountabilities in this role Support inquiries and process functions from both internal and external stakeholders as they pertain to the Health Industry Number. Maintain proactive review and compliance of the HIN within the Central Customer Database as it is reported by HIBCC Build a relationship with HIBCC as a business partner and be accountable to understanding their process and system updates Qualifications Bachelor's degree or equivalent work experience 5+ years experience Prior computer experience using Microsoft Office systems required Requisition ID : 12002813 Primary Location : Ohio-Dublin-Cardinal Place West Travel : No Schedule : Full-time Job Posting : Mar 19, 2012, 3:25:01 PM