Lending Consultant
We are currently recruiting Lending Consultants for a large corporate organisation based in Glasgow. This is a great opportunity for someone who enjoys working within a service driven organisation. If you are unable to commit to ALL of the below, please do not apply.
All successful candidates will be subject to a credit check and must be able to supply 3 years of continuous referencing – Either Academic, Employment or proof of receipt of benefit such as Jobseekers/Maternity/Carers Allowance.
Job Details –
Full Time – £5 hours a week 5 days p/w, 9AM – 5PM Monday – Friday
Temp – Min 6 months
To work as part of a team, supporting your colleagues
To record complaint details accurately
To deliver excellent customer service, resolving complaints at the first point of contact
Knowledge, Skill Experience Required –
The ability to take ownership of your workload
Excellent letter writing skills
The ability to use Microsoft Works other PC applications
Good organisational skills
The ability to communicate effectively in writing and over the phone, remaining calm when challenged
To be flexible and approachable
To be able to work well under pressure
To be enthusiastic and committed to teamwork
The ability to provide constructive feedback in order to improve levels of service
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