Lending Manager Job in Iselin, New Jersey US
Lending Manager
The Lending Manager is responsible for leading a bank/mortgage geography as assigned. The Lending Manager is responsible for executing on the strategic business plan to promote and market the firm's mortgage products to clients, team members and partners inside and outside the branch footprint; attain mortgage lending goals; generate profit and manage and grow a team of Loan Officers. Specifically, there are three areas of major focus: Manage/Grow Retail Mortgage Production *#1 Goal - Establish Retail Mortgage as the Premier Branch Partner (In Footprint territories) *Develop partnership/working relationship with Bank Market District Managers *Ensure flawless execution by mortgage team of the coverage model and all Loan Officer behaviors; recommend changes as necessary to ensure right number of Loan Officers and right personnel *Enlist feedback from bank management and individual branch/survey results *Participate actively in all Bank Business Reviews *Meet CRA requirements *Leverage outside branch mortgage opportunities to bring customers to the bank *Partner w/Operations and Underwriting to ensure great customer service and high-quality originations *Responsible and accountable for compliance in all aspects of their geography *Partner w/Emerging Markets and Business Development to leverage all mortgage opportunities in assigned geography Leadership Management *Attract, retain and develop Loan Officers who thrive in Chase's business model *Provide overall sales leadership throughout the region. Model and coach key behaviors (In Footprint territories): *Work the lobby, review DNDs, use Contact Manager, participate in huddles *Inspect what is expected, wear the Chase blue, and be in the field *Monitor that exemplary customer service is exhibited by entire sales team *Customer survey results *Employee survey results *Ensure effective education and employee development throughout region *Develop and ensure successful execution of Loan Officer business plans Financial Results *Achieve Production Targets (if in footprint, then bank and overall mortgage production goals)