Licensed Financial Service Representative (20120117) Job in Grand Rapids 49525, Michigan US
Job Summary:
Flagstar Bank is seeking a sales oriented, dynamic individual to join our retail banking team as a financial service representative/licensed banker. This individual is responsible for profiling customers, identifying current and potential customer needs, selling banking products (checking, savings, CD, IRA, etc.), and seeking opportunities for cross-sell of investment and mortgage related products.
Responsibilities:
- Adheres to Flagstar Bank operations procedures and guidelines.
- Analyzes customer relationships relative to their financial needs, recommends products/services and sells solutions that will meet those needs.
- Develops and maintains a detailed financial plan for each customer.
- Educates customers about the solutions Flagstar has to offer in a professional and knowledgeable manner.
- Generates business through direct marketing, cross-selling, telemarketing and presence in the community.
- Maintains periodic contact with assigned customers.
- Maintains properly updated forms, legal disclosures, notifications, and signs within the site to meet regulatory, legal and policy considerations.
- Maintains a thorough understanding of all consumer-related products and services.
- Meets licensed banker sales goals as assigned.
- Provides customers with a clear understanding of all technical aspects and benefits of products/services offered.
- Additional responsibilities as assigned by management.
Qualifications:
- High school diploma or GED required.
- Life, Health and Accident licenses strongly preferred. Series 6 and 63 a plus.
- Prior banking and/or sales experience strongly preferred.
- Life, health and accident licenses strongly preferred.
- Demonstrated knowledge of general banking practices and procedures preferred.
- Positive attitude with exceptional sales and customer service skills.
- Strong written and verbal communication skills required.
- Demonstrated aptitude and desire for sales achievement.
- Strong organization skills with close attention to detail.
- Solid interpersonal, problem solving, conflict resolution and team building skills.
- Ability to display a high level of confidentiality.
- Ability to work under minimal supervision is required.
- Computer literate with flexibility to adapt to new or changing systems.
- Competently utilize computer software - MS Word, MS Excel, Windows and email are an integral part of day to day activity.
- Ability to be flexible with work hours, 10:00-7:00 PM Monday – Friday, 10:00-4 PM Saturday and 12-4 PM Sunday.
- Work schedule may be adjusted temporarily from time to time to accommodate needed coverage due to vacations, holidays and illness.
Flagstar Bank is an Equal Opportunity Employer
Flagstar Bank is more than just a place to work – we pride ourselves on being a unique employer. You will find a dynamic work environment where employees of all levels interact with one another, exchange ideas, and grow personally and professionally. People power our business, and we’re always on the lookout for passionate, achievement oriented people who can move our business forward.
Our culture is fast-paced, friendly, challenging, and stimulating. It represents who we are, and the people we hire quickly become part of it. We not only value and respect our customers, we value our employees as well. Our wide range of benefits are designed to help eligible employees, their families, and their lifestyles. For eligible employees, these include but are not limited to:
• Medical, dental, vision
• Life and disability insurance
• Paid time off and paid holidays
• 401 (k) plan with eligible employer match
• Discounted fitness memberships
• Employee incentives and service discounts
These are all part of what make working at Flagstar more than just a job. Whatever specialty you find yourself in, you’ll be joining a team that believes in working together towards what next.
Flagstar Bank is an equal opportunity employer.
Please apply directly at:
https://flagstar.silkroad.com/epostings/index.cfm?fuseaction=app.jobinfojobid=2640company_id=16122jobboardid=24version=1