Lifeline Community Representative – Winnipeg Job in Manitoba

  

The Philips Lifeline Community Representative (LCR) is responsible for increasing overall awareness of Philips Lifeline service through direct interaction to a wide range of health care professionals (HCP) and Community contacts.

We are seeking a self-starter/self-motivated individual that will demonstrate flexibility and adaptability. This results driven, well organized individual will be tasked to focus on delivering strategies to achieve the territory sales objectives.

 

PRIMARY RESPONSIBILITIES:

·         To achieve designated activation quota for the assigned territory.

·         Contact HCP and community contacts with the objective to have them refer the Philips Lifeline service to their patients.

·         LCR Sales approach:

·         One on one visit to existing Referral Sources, In-Service presentations, prospecting to potential new Referral Sources and to Community contacts.

·         Validate HCP contact information from our Daily Planning Contact List (DPCL) and add any new contacts.

·         Identify/understand HCP needs and challenges for personal emergency response systems (PERS)

·         Present Philips Lifeline service according to their needs/challenges in helping their patients live at home longer and more independently.

·         Provide Philips Lifeline materials such as referral kits, brochures, coupons, surveys, posters, etc, to support the referral sources in their referral work.

·         Our clients (Referral Sources – RS):

·         Health Care Professionals: Social Worker, Occupational Therapist, Discharge Planner, Physiotherapist, Nurse and Home Care Worker. These professionals can be found in hospitals, homecare centers (public and private), and community health care facilities.

·         Community contacts: Seniors, seniors’ residence manager, nurse in seniors’ residences and organizations such as VON, VAC and associations supporting seniors.

·         Call Frequency –Target an average of 10 calls per day to meet with HCP and community contacts.

·         The LCR is responsible for preparing and implementing a quarterly business plan to achieve the target activation level set for the territory/area to cover.

·         Fielding and fulfilling requests for other materials

·         Identify opportunities within territory provided and market to caregivers and their families

·         Perform educational calls directly with Seniors (demonstration/installation)

·         Complete a daily call summary report (Keep Track – KT)

·         Where appropriate, participate in customer workshops, tradeshows and training meetings

·         Achievement of the annual expense budget

 

 

 

 

 

 Education:

·         College diploma or Bachelor’s degree or equivalent work experience

 

General Skills and Knowledge:

 

·         2-5 years sales experience in the Health Care related or packaged goods industries

·         Knowledge of the Health Care industry

·         Excellent interpersonal skills; able to establish and maintain business relationships

·         Excellent verbal and written communication skills

·         Excellent planning, organizational and implementation skills

·         Displaying an effective business demeanor

·         A self-starter who is most effective when working independently and is motivated by being well-rewarded for outstanding performance.

·         Computer literacy and experience in Microsoft Office Suite

·         Individual who likes to make an impact on peoples lives

·         Driver’s license and access to a car

Philips is an equal opportunity employer

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Additional Information:

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