Localisation Language review Project Manager Job in Dublin, Dublin Ireland

The Role:

 

The LRPM will be involved in all aspects of interfacing with client companies, scheduling and costing review projects, defining process and managing a virtual team of reviewers.

 

Main Duties Responsibilities:

 

Ø  Ensuring that the client receives superior standards of project management and customer service at all times;

Ø  Delivering all projects on time and within budget in accordance with client requirements;

Ø  Preparing proposals and quotations;

Ø  Tracking and controlling of all costs throughout the entire lifecycle of a project;

Ø  Status reporting customized to clients needs;

Ø  Provision of business intelligence, quality productivity metrics customized to clients needs;

Ø  Running project kick-offs and post-project analysis initiatives;

Ø  Hosting conference calls between translators and reviewers;

Ø  Working with the client, reviewers and translators on quality improvement initiatives;

Ø  Troubleshooting and helping to set standards and processes and continually making recommendations to improve process and maximize efficiencies where possible;

Ø  Central handling of queries and support requests;

Ø  Capacity planning for internal external resources;

Ø  Interacting with reviewers and third party stakeholders;

Ø  On-boarding and training new reviewers and measuring their performance.

 

Requirements:

 

Ø  Degree or Masters in Translation, Business or relevant field;

Ø  Fluent English plus a minimum of 1 other language;

Ø  A minimum of 2 years experience working in Localization and Translation;

Ø  Experience managing a team of onsite and offsite linguists;

Ø  Excellent communication and interpersonal skills;

Ø  Problem solver with excellent planning and organizational skills;

Ø  Excellent attention to detail and customer service skills;

Ø  Ability to work under pressure in a deadline driven environment;

Ø  Excellent financial awareness, enthusiastic and hard working;

Ø  Knowledge of standard CAT packages (Trados, SDLX, Catalyst etc);

Ø  Knowledge of GMS systems.