Localisation Project Director
Responsibilities include:
- Line Management, Mentoring and monitoring of teams ranging between 5 and 10 people.
- Client Relationship Management.
- Effective communication with team members and both internal and external suppliers
- Budgeting, forecasting and risk analysis
- Troubleshooting issues with projects and responding as necessary, conducting project post-mortems as appropriate.
- Responsible for ensuring the team meets all invoicing targets.
- Manages staffing issues in relation to holidays, sickness, absence, and discipline, with support from the HR Training department as required and in line with the law.
- Responsible for carrying out the company’s appraisal process with team members and ensuring that appraisals are effective and motivational
- Monitors and manages all complaints received on the team, escalating to the Client Relations Manager where appropriate.
- Responsible for ensuring a quality product is delivered to the client.
Skills and experience required:
- Direct line management experience.
- Ability to build and manage an effective team of around 6 – 10 employees, supporting and mentoring team members where necessary.
- Experience of distributing and monitoring workload, with the ability to forecast future recruitment requirements in line with pipeline business.
- Ability to communicate and build rapport with both internal and external clients
- Experience of carrying out risk-assessments on new projects,
- Ability to identify areas of efficiency and implement strategies to improve processes
- Ability to identify areas for growth within accounts, communicating potential opportunities to the Sales division.
- Minimum 3 years experience in Translation/Localisation Project Management.
- Ability to communicate at all levels both internally and externally
- Strong leadership skills.
- Dynamic, progressive and ambitious.
In return for your hard work and commitment we offer an excellent salary and benefit package, some international travel and an exciting opportunity to grow and progress within one of the world’s fastest growing top 20 international language services organisations.