Logical Security Support Specialist (level 2/3) Job in Dubuque, Iowa US

  • IBM's Technical Services Delivery Center, in downtown Dubuque, Iowa is seeking Technical Services Specialists that will be responsible for evaluating and implementing security on z/OS (Mainframe) systems. Applicant must demonstrate a high degree of knowledge and significant awareness of information technology and system security knowledge associated with security software such as RACF, CA-ACF2, CA-TopSecret, firewalls, Secure FTP, SSL and Digital Certificates. Incumbent assesses situation to determine problems. Problems are not routine or standardized and come with a new set of challenges to be overcome in order to protect the customer's infrastructure and ensure security compliance according to security policy documents. Applicant must also be able to properly apply the controls in those security policy documents and provide guidance to other support teams, sub system support teams, business controls and the customer. Excellent verbal and written communication skills are required. Must be well organized and a team player.

    Primary Job Responsibilities:
    *Provide security technical support for multiple customers running on z/OS operating system.
    *Manage z/OS security system settings and assist technical support teams with system and subsystem security for mainframe computing environment.
    *Develop new procedures or processes independently or through the team to complex problems, analyze situations, implement solutions as needed to remediate issues.
    *Use existing and implement new procedures and standardized tools to resolve problems and provide input into the implementation of enhancements to prevent problems from recurring.
    *Evaluate and assist in configuring software product interfaces.
    *Support upgrades of IBM-supported products.
    *Test new release and maintenance upgrades for the z/OS security systems.
    *Implement new procedures or processes independently or through the team to resolve problems, analyze situations, and implement solutions as needed to remediate issues.
    *Keep accounts audit ready as required by IBM Corporate and commercial accounts standards
    *Effectively negotiate with technical peers, and occasionally with customers, to implement technical solutions.

    Typical skills used in this role include:
    *Knowledge of security requirements for z/OS sub system products such as: CICS, DB2, IMS, MQSeries, omegamon, CA1, CA7, CA11, RMM, TWS, Unix System Services(USS)...
    *Knowledge of RACF, CA-ACF2, CA-TopSecret, firewalls, SSL and Digital Certificate, Secure FTP.
    *Data analysis and report writing skills including RACFRW, IceTool, ETF/A, JCL, SAS, DB2/QMF, DB2/SQL.
    *Comprehensive knowledge of security policy documents.
    *Program coding skills: REXX, SQL, C, Java, Visual Basic, Microsoft Access.

    Required

    • At least 1 year experience in at least one or more of the following: Support of a z/OS environment, and/or support of security software (RACF,CA-ACF2, CA-TopSecret).
    • At least 1 year experience in at least one of the following: installing, trouble shooting, testing, planning and configuring relevant technologies.
    • English: Fluent

    Preferred

    • Associate's Degree/College Diploma in Information Technology
    • At least 3 years experience in at least one or more of the following: Support of a z/OS environment, and/or support of security software (RACF,CA-ACF2, CA-TopSecret).
    • At least 3 years experience in at least one of the following: installing, trouble shooting, testing, planning and configuring relevant technologies.
    • At least 6 months experience in LEAN methodologies
    • At least 6 months experience in problem/change tools
    • Certified in CISSP

    IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.