Looking for a Voice over IP Engineer URGENTLY , starting with 6 months wiht possible Extension Job in 1000, Brussels Belgium

The Steering / Shared Service Centre “CLIENT” is part of the IT Organisation of

Client but operates at client level. CLIENT’s technical domain extends to the architecture and operations of the worldwide data and voice networks and the used Network Tools.

Within CLIENT, the Global Telecom team is in charge of implementing world

class International Network services, including Voice and video for the client

Group while continuously improving the network operations for business

efficiency, network availability and network scalability.

To achieve this mission, we’re actually extending our voice over IP services and

therefore looking a voice over IP Engineer with strong design and

implementation experience.

Languages English + good knowledge of French, Dutch is an asset

Location Brussels, with some travel in Europe (couple of days per month)

Duration: Start Date : ASAP

Duration : 6 months with possible extension

Function

Description:

Within the Global Telecom team, Voice and Video Engineers are responsible for

developing Enterprise wide audio, video and unified communications

technologies and makes recommendations regarding the integration of these

technologies into the existing standards.

They provide support in the translation of business requirements into

telecommunications (Voice and Video) requirements, designs and orders.

They help troubleshooting and resolving complex network and and voice related

problems.

As technical senior engineers, they lead technical role of various projects, plan

new configurations for integration into the audio and video system, and ensure

effective integration and optimal performance for newly added interfaces.

Your job within the Global Telecom Team consists of the following main tasks :

Voice Over IP procedures for operations, management monitoring

Responsible for developing engineering templates and providing

recommendations during engineering reviews.

Define feature and capability standards for IPTel peripherals and unified

communications technologies services

Document design specifications, installation instructions, and other systemrelated information.

Enable the technical end to end smooth delivery of Cisco Voice Matrix

Converged Solutions by taking a Design Concept into a working Solution and

eliminating the Risk of Failure to the Customer.

Constructively work together, sharing idea’s, knowledge and resources to create

excellence in order to move into the e- business.

Take ownership of customer technical issues relating to elements of the provided

solution.

Monitor network performance and provide network statistics to identify capacity

or performance problems

VoIP technical architecture and Configuration

Design and optimize voice over IP system topologies and site configurations.

Deliver Voice in a complex data networks within a mixed business customer

base.

Coordinate requirements with users and suppliers and Organize and direct

installations on site surveys.

Implement and Perform related duties as required.

Higher Voice over IP specific technical capability, with Support and coaching of

team members within the teams.

Automatically take ownership of Customer and internal

issues to provide a resolution to the satisfaction of all.

Full Voice Project delivery.

Attend customer or project meetings as required with remote locations to ensure

an exceptional customer experience for the Solution being provided.

Develop project Plan, installations, transitions, and cutovers of components and

voice capabilities

Provide the full customer on-site relationship

Be comprehensively skilled in VoIP, to deal effectively with standard and nonstandard problems or to interpret customer requirements.

Actively improve individual knowledge and capability by seeking assistance

outside of own technical experience from wider team.

Assist in the reduction of budget costs to support unit objectives

Deal with internal and external customer complaints using the appropriate

procedures when required

Experience Capabilities

• You have recently worked in a multicultural and international environment, ideally for more

than five years.

• You have a strong enterprise VoIP experience including design, implementation and

operational support Cisco Call Manager.

• You designed and implemented successfully, in a large banking or capital markets

environment, a secure, reliable operable and flexible IP voice network.

• Occasional trips to Paris or London or other client location are not a problem for you

• You have an effective verbal and writing communication skills are required to work with all

levels of the organization including management and vendors.

Education and Competencies

• Bachelor’s Degree in computer science or related experience is required

• Certifications such as CCIE, CCVA, CCVP, or equivalent preferred

• Hands-on experience and in-depth knowledge of IP routing and voice related protocol

H.323, SIP, SIP trunking, PSTN access etc...

• Expertise in Cisco Call manager technologies version 7 and beyond

• CUCM experience including SRST and configuring Cisco Call manager devices at core and

remote site level

• General VoIP network management, routing and switching, Security (ASA), Windows

Server, Voice and TDM Switching.

• Experience with Alcatel PBX integration advantage, VC implementation and administration

are a plus.

• Ability to self-manage time and tasks against given sites deliveries

• Flexible approach to working patterns to enable escalations/transformations to

be resolved/completed

• Collection of existing configs, Creation of new configs, Amendment of existing

When applying the following needs to be delivered to us by Email