Loss Prevention Manager Jacksonville NC 2755 Job in Jacksonville, North Carolina US
Loss Prevention Manager Jacksonville NC 2755
Non Negotiable(s)/Critical Success Factors: Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategy Manages the training, detection, investigation and successful resolution of all internal high dollar and sensitive investigations within assigned store. Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned store Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with store team in the development and implementation of action plans to improve performance. Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned store Reviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions. Recruits, hires, trains, and supervises the Loss Prevention Associates and Leads within assigned store Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews Ensures the proper operation and repairs of alarm, EAS and CCTV equipment Educates and motivates store associates to achieve shrink, workers compensation and general liability goals Works as a liaison between the store and the criminal justice community Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level. Manages and ensures reporting of critical incidents in assigned area of responsibility Ensures follows-up on required inventories and audits in order to control costs and shrinkage Responsibilities/Skills/Experience Requirements Requirements -Excellent communication (both verbal and written) and presentation skills -High ethical standards -Understanding of retail as it relates to inventory control, safety, and profit contribution -College degree or equivalent experience Years Experience 2 - 5 Years Experience Preferred Minimum Education 2-Year College Degree Travel Requirements None