Macy's Ala Moana, Honolulu, HI: Retail Cosmetics Sales
Macy's Ala Moana, Honolulu, HI: Retail Cosmetics Sales - Counter
Macy's Overview: We are currently seeking dynamic, self-motivated individuals who have a passion for cosmetics to lead a team in one of Macy's most vibrant and exciting departments. As a Retail Cosmetic Counter Manager at Macy's, you will supervise the complete operation of one of our cosmetic lines, ensuring a high level of productivity and enabling the counter to meet or exceed sales and credit expectations. This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process. Key Accountabilities: Achieve personal sales and credit goals by building customer relationships and loyalty through personal interaction, initiation of service consultations, and maintenance of a client file Recruit, train, coach, motivate, and develop new and incumbent associates on policies and procedures, product knowledge, and personal and counter productivity goals Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results Develop and implement business-driving events to achieve department goals, as well as ensure the flawless execution of corporate events Supervise the proper presentation, organization, storing, and replenishment of stock, including the timely processing of new receipts, damages, testers, and stock returns through delegation to self and staff Monitor associate productivity levels and provide coaching and feedback Communicate regularly regarding stock needs, customer preferences, and special events Attend and actively participate in vendor meetings, seminars, schools, and other product knowledge and business-driving opportunities Participate in physical inventory process Be in compliance with all hygiene standards and maintain a safe and hazard-free work area Perform other duties as needed Skills Summary: Previous retail selling experience, preferably in Cosmetics Previous supervisory experience is preferred Superior organizational and time management skills Ability to effectively communicate with and present information to customers, merchants, peers, and all levels of management Goal-driven, with an ability to multi-task in a fast-paced environment Ability to lead by example, build relationships, and influence others Available to work a flexible retail schedule, which may include mornings, evenings, weekends, and extended hours Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.