Macy's Concord, Wilmington, DE: Retail Lead Loss Prevention/Secu Job in Wilmington, Delaware US
Macy's Concord, Wilmington, DE: Retail Lead Loss Prevention/Secu
Macy's Overview: The primary responsibility of a Lead Loss Prevention/Security Detective is to protect the assets of the Company, help maintain a safe business environment, and monitor and enforce associate compliance to Company policies and rules of conduct. This is accomplished through promoting shortage prevention and awareness, conducting audits, and detecting and apprehending shoplifters and other customers who commit thefts, misuse Macy's credit cards and/or commit other crimes on Macy's premises. Key Accountabilities: Successfully complete all Security training requirements and, where appropriate, maintain personal certifications as required by law Have knowledge of and maintain strict compliance with the law and Company policies concerning apprehensions, search and seizure, and the preservation of evidence Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in Security-sponsored training events Conduct audits to ensure sales department compliance to merchandise exposure standards and loss prevention Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against Macy's Investigate criminal violations against the person or property of any customer or associate committed on company premises Respond to customer and associate accidents to facilitate first aid and minimize Company liability Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits and other activities as assigned by the Security Manager Testify in court concerning any case, criminal or civil, wherein the Company is a party in interest to which the detective is summoned Skills Summary : Minimum one year Loss Prevention/Security and Retail experience Stong interpersonal and administrative skills Strong verbal and written communication skills Comfortable using a computer Ability to respond to alarm calls during non-business hours High School diploma and/or related Criminal Justice/Administration of Justice studies preferred Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.