Macy's Danbury Fair, Danbury, CT: Gift Registry Consultant, Day Job in Danbury, Connecticut US
Macy's Danbury Fair, Danbury, CT: Gift Registry Consultant, Day
Overview: At Macy's, being aGift Registry Consultant is more than just setting up a registry for a bride or a housewarming party. As agift registryconsultant, you will play an integral role in developing the Homestore business by providing expertise in product knowledge andpersonal service during the entire registry experience - from making the initial registry selections to completing the registry after the event. Your goal is to develop a relationship that will keep the bridal couple a Macy's customer for life. Key Accountabilities: Achieves a complete registry by walking the customer through the entire Homestore during anappointment Resolves customer problems in an efficient and pleasant manner Prioritizes tasks and reads e-mail on a daily basis Tracks merchandise orders from all resources, and updates the customer as needed Attends product training seminars and videoconferences Demonstrates a thorough understanding of Tabletop, Housewares, and Domestics merchandise Achieves registration,volume, sales and loyalty goals as assigned quarterly Skills Summary: Previous retail experience; experience in Home areas, Bridal, or Gift Registry preferred Excellent organizational skills, and possesses the ability to adjust quickly to changing priorities Excellent communication skills, both verbal and written Excellentinterpersonal skills, andthe ability to build relationships Intermediate-level computer skills, including Internet navigation; willing to learn new systems and programs Ability to work as part of a team, as well as independently with little direct supervision Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment RJG-2007