Macy’s Easton Town Center, Columbus, OH: Holiday Fine Jewelry Commission Sales Associate
Macy's
Overview:
As a Holiday Commission Fine Jewelry Associate, you will be an integral part of bringing the magic of Macy's to life during the fast-paced holiday season. Associates in this role perform a number of functions that are critical to offering our customers the best experience when they shop in our store. While all holiday positions require working as part of a team to meet department and store objectives, your individual responsibilities may include advanced product knowledge, meeting hourly selling standards and building quality customer relationships that result in increased sales and repeat business.
In order to present our customers with the best holiday shopping experience, many of our Holiday Commission Fine Jewelry Associates arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Holiday associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!
This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to participate more in managing availability and setting preferences for work times. This enables our associates to address their need for flexibility in meeting both personal and work obligations. Details on My Schedule Plus are available during the interview process.
Key Accountabilities:
- Meeting and making a connection with customers, asking questions and listening to shoppers' needs, then giving options and advice on meeting those needs
- Inspiring the customer to buy, celebrating the purchase, and creating a lasting positive impression of you, Macy's, and the purchase
- Learning Macy's systems and procedures to enhance selling efficiencies and complete support duties
- Strong sense of pride and responsibility for the maintenance of department areas
- Maintaining selling floor presentations, and restocking them as needed
Skills Summary:
- Enjoy connecting with customers and demonstrating an enthusiastic and positive attitude
- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures
- Demonstrate knowledge of store products and services, and use this knowledge to inspire customers to make purchases
- Ability to meet or exceed sales, customer service and loyalty program standards
- Ability to communicate effectively with customers, peers and management
- Ability to handle physical requirements to accomplish daily responsibilities
- Ability to work a flexible schedule, including morning, evening and weekend availability
- Adhere to Loss Prevention control and compliance procedures
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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